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Cairn Group Hotel; Inverkeithing; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Discounted stays across Cairn hotels

Food, beverage, spa and leisure discou

Retail, entertainment and lifestyle?

Leadership and career development

Long service awards

Employee Assistance Programme

Health Care Cash Plan

Wellbeing resources

Career progression across portfolio

Job summary

Cairn Group is seeking motivated Supervisors for the Restaurant department at DoubleTree by Hilton Edinburgh - Queensferry Crossing. You’ll support daily operations, mentor team members and ensure consistently high guest service standards in a fast-paced hospitality setting.

Join Cairn Group to develop your leadership journey in a company that values people, teamwork and delivering memorable experiences for guests across our hotels and venues.

Qualifications

• Experience in a hospitality or customer-facing environment.
• Ability to lead by example and maintain high service standards.
• Organised, dependable and able to prioritise effectively.
• Enjoy supporting, developing and motivating team members.
• Strong communication and teamwork with colleagues and guests.
• Eagerness to develop leadership skills in hospitality career.

Responsibilities

• Support the day-to-day operation of the restaurant department and ensure smooth service delivery.
• Lead by example, maintaining high guest service standards and operational excellence.
• Provide guidance, coaching and support to team members throughout each shift.
• Assist with organising workloads, delegating tasks and coordinating daily activities.
• Help resolve guest queries and operational challenges effectively and professionally.
• Contribute to the wider team's success by driving performance, engagement and service standards.

Job description

Location: DoubleTree by Hilton Edinburgh - Queensferry Crossing

Department: Restaurant

Join Cairn Group – Where People Drive Hospitality Forward, Together At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.

We're looking for motivated and customer-focused Supervisors to help lead our operational teams.

Whether you're supporting service delivery, coordinating shifts, coaching team members or ensuring standards are consistently achieved, you'll play an important role in helping deliver exceptional hospitality experiences for our guests.

Making Every Moment Matter Every day is different, but every day you'll have the opportunity to make a positive impact.

You will:

• Support the day-to-day operation of the department and ensure smooth service delivery.
• Lead by example, maintaining high standards of guest service and operational excellence.
• Provide guidance, coaching and support to team members throughout each shift.
• Assist with organising workloads, delegating tasks and coordinating daily activities.
• Help resolve guest queries and operational challenges effectively and professionally.
• Contribute to the success of the wider team by driving performance, engagement and service standards.

Bring Your Personality. We'll Help You Build Your Career.

We're looking for people who:

• Have previous experience in a hospitality or customer-facing environment.
• Lead with positivity and set a strong example for others.
• Are organised, dependable and able to prioritise effectively.
• Enjoy supporting, developing and motivating team members.
• Work collaboratively and communicate confidently with colleagues and guests.
• Are eager to develop their leadership skills and grow their hospitality career.

Why Cairn Group?

Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose. What you'll enjoy as part of the team At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us.

As part of the Cairn team, you'll enjoy:

• Discounted stays across our hotels and venues
• Food, beverage, spa and leisure discounts
• Access to retail, entertainment and lifestyle discounts
• Leadership and career development programmes
• Long service awards recognising your commitment and contribution
• Employee Assistance Programme offering confidential support whenever you need it
• Health Care Cash Plan
• Wellbeing resources and support
• Opportunities to develop and progress across our diverse hospitality portfolio

We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're building your leadership experience or taking the next step in your hospitality career, Cairn Group offers the opportunity to develop with purpose, alongside a team that's stronger together.

About DoubleTree by Hilton Edinburgh - Queensferry Crossing

DoubleTree by Hilton Edinburgh – Queensferry Crossing is a four-star hotel in North Queensferry, with spectacular panoramic views across the Firth of Forth and its three iconic bridges. Home to The Shore restaurant and 10 flexible meeting and event spaces, the hotel welcomes guests for a range of occasions, from leisure stays and dining to conferences, weddings and special celebrations.

Join us and help lead the teams that deliver exceptional hospitality.