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Cairn Group Hotel; Aberdeen City; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Incentives and service charge (site)

Discounted stays across our hotels and

Food, beverage, spa and leisure perks

Wellbeing resources

Career development programmes

Job summary

Cairn Group is seeking energetic people to join our team in Aberdeen. You’ll help create memorable moments for guests through warm hospitality, exciting service, and a welcoming atmosphere.

Join a team that values positivity, learning, and professional growth. Training is provided to build careers in hospitality across our hotels and venues in the Cairn Group portfolio.

Qualifications

• Friendly and customer-focused approach required.
• Ability to deliver warm, genuine hospitality.
• Willingness to learn and grow in a fast-paced environment.

Responsibilities

• Create memorable guest experiences by delivering warm hospitality.
• Bring energy and personality to every guest interaction.
• Be part of a team delivering exceptional service.
• Maintain outstanding standards across every service.
• Learn and develop hospitality and personal skills daily.

Skills

Customer service

Team player

Communication

Positive attitude

Job description

Join Cairn Group – Where People Drive Hospitality Forward, Together

At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.

We're looking for enthusiastic, friendly and customer-focused people to join our team. Whether you're welcoming guests, serving in our restaurants and bars, working in our kitchens or supporting our teams behind the scenes, you'll play an important part in creating moments that matter for our guests.

Make Every Moment Matter

Every day is different, but every day you'll have the opportunity to make a positive impact. You will:

• Create memorable experiences by delivering warm, genuine hospitality.
• Bring energy and personality to every guest interaction.
• Be part of a team that works together to deliver exceptional service.
• Help create a welcoming atmosphere where guests want to return.
• Take pride in maintaining outstanding standards across every service.
• Learn, grow and build your hospitality and personal skills every day.

Bring Your Personality. We’ll Help You Build Your Career.

We're looking for people who:

• Enjoy working in a fast-paced, people-focused environment.
• Add to our team, bringing a positive attitude and a willingness to learn.
• Take pride in delivering great service and working as part of a team.
• Communicate with confidence, warmth and professionalism.
• Want to develop their skills and build a rewarding career in hospitality.

No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed.

Why Cairn Group?

Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose.

What you'll enjoy as part of the team

At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us.

As part of the Cairn team, you'll enjoy:

• Incentives and Service Charge (site specific)
• Discounted stays across our hotels and venues
• Food, beverage, spa and leisure discounts
• Access to retail, entertainment and lifestyle discounts
• Leadership and career development programmes
• Long service awards recognising your commitment and contribution
• Employee Assistance Programme offering confidential support whenever you need it
• Health Care Cash Plan
• Wellbeing resources and support
• Opportunities to develop and progress across our diverse hospitality portfolio

We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together.

Station Hotel Aberdeen is a landmark Victorian hotel dating back to 1890, located directly opposite Aberdeen railway station. Rich in traditional character, the hotel is known for its popular High Tea and is home to seven meeting and event spaces, including a traditional ballroom, welcoming guests for city stays, dining, weddings, meetings and events.

Join us and help create exceptional experiences every day.