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LGH Hotel Management Ltd; Hull and East Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and fitness videos

Recipe ideas

Healthy living tips

Wellbeing podcasts and TV

Breathing exercises

24/7 support line

Team reward & recognition

Free meals on duty

Free parking

Job summary

Hull Humber View Hotel, Signature Collection By Best Western is seeking a Front of House team member to deliver friendly, high-quality service in our restaurant and bar. You will engage with guests, take orders and recommend food and drinks to enhance their visit.

As a visible face of the hotel, you will help prepare the venue for service, maintain presentation standards and contribute to a welcoming atmosphere that makes guests want to return.

Qualifications

• Warm, friendly manner with guest focus.
• Pride in delivering high service standards.
• Confidence in recommending food and drinks to guests.
• Ability to work in a lively, fast-paced team.
• Bring positivity to create a welcoming atmosphere.

Responsibilities

• Provide friendly, high-quality service in our restaurant and bar.
• Engage with guests, take orders and upsell where appropriate.
• Help prepare the venue for service and maintain presentation standards.
• Contribute to a memorable guest experience and smooth operation.

Skills

Guest engagement

Hospitality mindset

Sales upselling

Service standards

Job description

Hull Humber View Hotel, Signature Collection By Best Western

The Opportunity

Do you enjoy creating welcoming spaces and helping people feel genuinely looked after? Join our food and beverage team and play a key part in delivering memorable guest experiences every day.

In this role, you’ll provide friendly, high‑quality service in our restaurant and bar, engaging with guests, taking orders, and recommending food and drinks to enhance their visit. You’ll also help prepare the venue for service, ensuring standards of presentation are always met.

As a visible face of the hotel, your positivity, confidence, and attention to detail will help create an atmosphere where guests feel relaxed, valued, and keen to return.

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is ideal for someone who enjoys working with people and takes pride in great hospitality.

You’ll be a great fit if you:

• Have a warm, friendly manner and enjoy engaging with guests
• Take pride in delivering high standards of service and presentation
• Feel confident recommending food and drinks to enhance the guest experience
• Enjoy working in a lively, fast‑paced team environment
• Bring a positive attitude and enjoy helping create a welcoming atmosphere
• Whether you’re building your hospitality experience or already love being front of house, this role offers the chance to bring your personality to work and make every guest interaction count

Hotel

With dramatic views over the Humber estuary and iconic bridge, and just a short 10‑minute drive from Hull city centre, you’ll find the award‑winning Hull Humber View Hotel, part of the Signature Collection By Best Western.

Set within 17 acres of beautiful grounds, the hotel offers 95 bedrooms, including family suites. It serves as a stunning wedding venue for up to 400 guests and features five meeting rooms with a capacity for up to 400 delegates, along with a fully equipped fitness suite.

For a truly grand entrance, the hotel even has its own helipad for helicopter access.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Hull and East Yorkshire Hospitals NHS Trust