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Crystal Care Homes (2) Limited; Hastings; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Full induction training programme

Blue Light Card

Enhanced DBS check

Refer a Friend bonus scheme

Uniform tunic provided

Pay Day Breakfast

Free meal on shift

Ongoing training and development

Job summary

Crystal Care Collection is seeking a dedicated Laundry Assistant to join our team and deliver a high-quality laundry service with care and compassion. You will clean, care for and return clothes and linens to residents promptly, upholding the highest standards of hygiene.

With shifts 8:00am–5:00pm on a rolling rota, you will work closely with colleagues to support residents' comfort, privacy and dignity while following safety policies.

Qualifications

• Takes pride in delivering high standards and paying attention to detail.
• Is organised and able to manage workloads efficiently.
• Has a caring, respectful and compassionate approach towards older people.
• Works well as part of a team and communicates effectively with colleagues.
• Is reliable, proactive and able to use their own initiative.
• Previous laundry or housekeeping experience is desirable but not essential, as full training will be provided.

Responsibilities

• Provide a high-quality laundry service, following appropriate fabric care instructions and residents' individual requirements.
• Ensure all residents' clothing and personal items are clearly labelled, well maintained and returned promptly to the correct person.
• Respect residents' privacy, dignity and confidentiality at all times.
• Comply with Health & Safety, COSHH, Infection Prevention & Control and all relevant legislation and company policies.
• Operate laundry equipment safely and report any faults or maintenance issues promptly to the Maintenance Operative and General Manager.
• Monitor the laundry environment to ensure it remains clean, organised and safe at all times.
• Use initiative to identify and deal with spillages or hazards immediately.
• Work collaboratively with colleagues, attending meetings and training sessions while contributing to a positive and supportive team culture.
• Support the wider home wherever appropriate to ensure residents receive the highest standard of service.

Skills

Attention to detail

Organised

Caring attitude

Team player

Reliable

Job description

Help Our Residents Feel Comfortable, Cared For and At Home

Are you looking for a rewarding role where your attention to detail and caring nature can make a real difference every day?

At Crystal Care Collection, we know that the little things matter. Fresh, clean and well-cared-for clothing and bedding help our residents feel comfortable, dignified and truly at home. That's why we're looking for a dedicated Laundry Assistant to join our team and deliver an exceptional laundry service with care and compassion.

About the Role

As a Laundry Assistant, you'll play an important part in the daily life of our home by providing a high-quality laundry service that meets the individual needs of every resident.

You'll ensure clothing and linens are cleaned, cared for and returned promptly, while maintaining the highest standards of hygiene and infection prevention. Working closely with colleagues across the home, you'll help create an environment where residents feel valued, respected and comfortable.

Key Responsibilities

• Provide a high-quality laundry service, following appropriate fabric care instructions and residents' individual requirements.
• Ensure all residents' clothing and personal items are clearly labelled, well maintained and returned promptly to the correct person.
• Respect residents' privacy, dignity and confidentiality at all times.
• Comply with Health & Safety, COSHH, Infection Prevention & Control and all relevant legislation and company policies.
• Operate laundry equipment safely and report any faults or maintenance issues promptly to the Maintenance Operative and General Manager.
• Monitor the laundry environment to ensure it remains clean, organised and safe at all times.
• Use initiative to identify and deal with spillages or hazards immediately.
• Work collaboratively with colleagues, attending meetings and training sessions while contributing to a positive and supportive team culture.
• Support the wider home wherever appropriate to ensure residents receive the highest standard of service.

About You

We're looking for someone who:

• Takes pride in delivering high standards and paying attention to detail.
• Is organised and able to manage workloads efficiently.
• Has a caring, respectful and compassionate approach towards older people.
• Works well as part of a team and communicates effectively with colleagues.
• Is reliable, proactive and able to use their own initiative.
• Previous laundry or housekeeping experience is desirable but not essential, as full training will be provided.

Working Pattern

8:00am – 5:00pm

Permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off

Average 31.5 hours per week

Pay

£13.53 per hour

What We Offer

• Full induction training programme
• Fully funded Blue Light Card
• Fully funded Enhanced DBS check
• Refer a Friend bonus scheme
• Uniform tunic provided
• Pay Day Breakfast
• Free meal on shift
• Ongoing training and development opportunities
• A supportive team environment where your contribution is recognised and valued

Join Our Team

If you're a dependable and caring individual who takes pride in delivering an excellent service behind the scenes, we'd love to hear from you.

Every item you wash, fold and return helps our residents feel comfortable, respected and truly at home, making your role an essential part of the exceptional care we provide.

We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.