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British Heart Foundation; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

38 days annual leave (buy/sell)

Holistic support leave

Enhanced family policies

Wagestream

Health cash plan

24/7 Virtual GP

Pension with employer contribution up

Cycle to work

Retailer discounts

Job summary

British Heart Foundation in London is recruiting a Manager Designate to oversee our home stores across Greater London. You will gain exposure to multiple markets and lead the day-to-day running of stores while preparing to assume full Store Manager responsibilities.

The role requires a full UK driving licence, willingness to travel between sites, and a proven track record in retail leadership, delivering excellent customer service and achieving sales targets.

Qualifications

• Experience in retail management.
• Proven ability to lead and develop staff.
• Strong focus on customer service and achieving sales targets.

Responsibilities

• Drive sales and achieve targets.
• Deliver high service standards to customers.
• Lead and develop a team of staff and volunteers.
• Depute for Store Managers as needed.
• Oversee stock generation and management.
• Recruit and train staff and volunteers.

Skills

Retail management

Team leadership

Customer service

Sales targets

Travel between stores

Job description

Are you looking to develop a career in retail management? Would you be motivated in a retail role that makes a life-saving difference?

We are looking for a Manager Designate to join our retail field team covering our home stores across London.

What does this role involve?

From working in a variety of stores you will gain exposure to different markets, layouts and turnover of stores before taking responsibility of your own store. The Store Manager Designate role provides cover across different locations to support the day to day running of the required stores and includes:

• Driving sales and achieving targets
• Delivering a high standard of service to customers that is expected by the BHF
• Leading and developing a team of staff and volunteers
• Deputising for Store Managers.
• Stock generation and management
• Recruitment and training of staff and volunteers.

This role involves providing cover and support to various stores. Therefore, willingness to travel to various sites is essential.

The successful candidate will need a full UK driving licence.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers