Read more

Europcar Group UK Limited; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Starting on 6 weeks holiday (including

Enhanced Maternity and Adoption Leave

Pension and a life insurance scheme

Discounted car hire rates across our网络

Job summary

Europcar Group UK Limited in London is seeking a Coach Driver to safely transport passengers to airports and rental sites, delivering high-quality customer service.

You will conduct daily safety checks, manage luggage, comply with driving standards, and assist guests with queries while supporting location operations and business development.

Qualifications

• Must hold a full driving licence with Category D entitlement.
• Must possess a valid Driver Qualification Card (DQC).
• Reliable, flexible, positive and professional.
• Good team player.
• Ability to adapt to the needs of the business.
• A keen and enthusiastic nature.

Responsibilities

• Transport customers to and from Airport terminals and Rental Site safely and on time.
• Provide a high-quality service to all customers.
• Assist customers with luggage and answer queries or pass to the appropriate department.
• Conduct daily walk-round checks of the shuttle coach and report defects.
• Ensure shuttle bus is fueled and presentable at all times.
• Drive customers in a safe, controlled manner complying with driving standards.
• Observe traffic laws and ensure passengers wear seatbelts where fitted.
• Verify passengers disembark at correct destinations.
• Record and report accidents/incidents to line manager.
• Support management in efficient and cost-effective operation of location.

Skills

Full driving licence (Category D)

Driver Qualification Card (DQC)

Reliable and professional

Team player

Flexible / adaptable

Customer-focused

Job description

is the European car and van rental leader with a premium positioning.

Europcar is looking for a Coach Driver.

Competitive Basic Salary

Starting on 6 weeks holiday (including bank holidays), increasing with length of service

Enhanced Maternity and Adoption Leave

(subject to service and earning qualifications)

Pension and a life insurance scheme

Discounted car hire rates across our network

20% discount on EE mobile phone contracts*

Discounted hotel rates through the Accor Group after 12 months service*

Cycle2Work*

Free annual eye tests

Confidential legal and support service through BUPA

Career progression and development

*forms part of current non contractual benefit offering

Transport customers to and from the Airport terminals and the Rental Site in a safe and timely manner.

Provide a high-quality service to all customers.

Assist customers with luggage.

Provide information to customers on request and answer queries / complaints or pass them on to the appropriate Department, if a resolution cannot be found.

Carry out a daily walk-round check of courtesy bus/coach prior to the start of each shift and appropriately reporting any defects found.

Ensure that the shuttle bus is fueled and internally presentable at all times.

Ensure the destination board is correctly displayed at all times.

Drive customers in a safe controlled manner and adhere to the Company Driving Standards Policy at all times.

Observe all traffic and safety laws including advising customers to wear seatbelts, where fitted.

Ensure adherence to passenger seating limits.

Check that passengers disembark at the correct destinations.

Record and report any accidents / incidents to your line manager.

Support the management team in the efficient and cost-effective operation of the location.

Report on any relevant commercial activity that may assist with business development.

Key skills and attributes required:

Full driving licence with Category D entitlement

Must possess a valid Driver Qualification Card (DQC)

Reliable, flexible, positive and professional.

Good team player.

Ability to adapt to the needs of the business.

A keen and enthusiastic nature.