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Jigsaw Homes
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Benefits offered by this job
Job summary
Jigsaw Homes in Gedling is seeking a Neighbourhood Safety Officer to lead a varied ASB caseload across Nottingham stock. You will identify safeguarding concerns, undertake risk assessments, coordinate multi-agency responses, and progress cases to court where necessary.
The role requires substantial ASB experience, knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014, and the ability to advise victims and partner agencies clearly.
Qualifications
- Substantial, recent experience in ASB or community safety management.
- Knowledge of ASB Act 2014, Injunctions Orders and Possession Proceedings.
- Ability to give clear, confident advice to victims and partner agencies.
- Experience in risk assessments and safeguarding referrals.
- Experience in coordinating multi-agency responses and court processes.
- Ability to present evidence and draft witness statements.
- Understanding of Equality Act 2010 and proportionality in enforcement.
Responsibilities
- Lead a varied ASB caseload across Nottingham stock.
- Undertake risk assessments and safeguard referrals as required.
- Coordinate multi-agency responses and progress cases to court when needed.
- Provide clear, professional advice to victims, reported parties and partners.
- Gather, assess and present evidence including witness statements.
Skills
Job description
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If you are looking for a career with an outstanding company, then please read on.
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Want to make a real difference to people’s lives? Our Neighbourhood Safety Team are split across bases in Greater Manchester, Lancashire and Nottinghamshire.
We work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support.
We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
This role will specifically cover our Nottingham stock.
As a Neighbourhood Safety Officer, you will lead a varied caseload from early-stage reports, property related tenancy breaches, to more complex ASB cases, including high‑risk and repeat victimisation cases.
You’ll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets.
You will be experienced in undertaking risk assessments, identifying safeguarding concerns, making safeguarding referrals and in multi‑agency case coordination.
You will have substantial, recent experience working in an ASB or community safety managing serious or persistent ASB cases. You will be able to operate confidently and professionally investigating ASB cases and be capable of progressing cases to court where necessary.
You will have a sound working knowledge of Anti‑Social Behaviour, Crime and Policing Act 2014, Injunctions Orders and Possession proceedings linked to ASB.
You will be able to provide clear, confident advice to victims, reported parties and partner agencies.
You will be skilled in gathering, assessing and presenting evidence including drafting witness statements.
You will be experienced in preparing legal documentation for County Court proceedings and ideally have experience self-advocating in the County Court or in giving evidence.
You will have experience in applying legal thresholds, proportionality assessments and working within the Equality Act 2010.
You will have excellent communication skills both written and verbal and be able to make decisions in high pressure situations. You will have the ability to manage confrontational situations professionally and safely.
A full, valid UK driving licence and ability to travel across operational areas is a requirement for this role.
When applying, you must clearly demonstrate:
- Your involvement in legal enforcement action
- Any experience of court attendance
Proud member of the Disability Confident employer scheme
Company: Jigsaw Homes Salary: £38,301 to £44,143 a year Hours: Full-time Location: Gedling, NG4 2JN Job type: Permanent Posting date: 4 Sept 2026 Closing date: 27 Sept 2026
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If you are looking for a career with an outstanding company, then please read on.
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Want to make a real difference to people’s lives? Our Neighbourhood Safety Team are split across bases in Greater Manchester, Lancashire and Nottinghamshire.
We work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support.
We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
This role will specifically cover our Nottingham stock.
As a Neighbourhood Safety Officer, you will lead a varied caseload from early-stage reports, property related tenancy breaches, to more complex ASB cases, including high‑risk and repeat victimisation cases.
You’ll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets.
You will be experienced in undertaking risk assessments, identifying safeguarding concerns, making safeguarding referrals and in multi‑agency case coordination.
You will have substantial, recent experience working in an ASB or community safety managing serious or persistent ASB cases. You will be able to operate confidently and professionally investigating ASB cases and be capable of progressing cases to court where necessary.
You will have a sound working knowledge of Anti‑Social Behaviour, Crime and Policing Act 2014, Injunctions Orders and Possession proceedings linked to ASB.
You will be able to provide clear, confident advice to victims, reported parties and partner agencies.
You will be skilled in gathering, assessing and presenting evidence including drafting witness statements.
You will be experienced in preparing legal documentation for County Court proceedings and ideally have experience self-advocating in the County Court or in giving evidence.
You will have experience in applying legal thresholds, proportionality assessments and working within the Equality Act 2010.
You will have excellent communication skills both written and verbal and be able to make decisions in high pressure situations. You will have the ability to manage confrontational situations professionally and safely.
A full, valid UK driving licence and ability to travel across operational areas is a requirement for this role.
When applying, you must clearly demonstrate:
- Your direct ASB experience
- Your involvement in legal enforcement action
- Any experience of court attendance
Proud member of the Disability Confident employer scheme
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