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Vp plc; Essex; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Salary sacrifice pension

Company Car

Life Assurance 3x salary

Share save scheme

Learning & Development

Job summary

Vp plc regional account management role based in Essex, focusing on managing a defined customer portfolio and geographic area. You will drive revenue targets, develop joint business plans, and provide technical consultation on access requirements to ensure strong customer experience.

You will liaise with regional and national accounts, delivering regular reviews and collaborating across the business to meet customer needs and expand opportunities.

Qualifications

• Demonstrable experience in Account Management.

Responsibilities

• Develop and deliver sales plans for assigned customers and area.
• Manage and develop customer relationships, conducting regular face-to-face account reviews.
• Identify opportunities to increase share of existing business and develop new revenue opportunities.
• Build strong customer partnerships by understanding needs and developing joint business plans.
• Collaborate across Vp Group to support cross-selling to strategic accounts.
• Deliver monthly, quarterly and annual revenue targets focusing on margin, hire rates and product utilisation.
• Maintain accurate sales forecasts and CRM records.
• Work with Operations, Logistics, Sales, Credit Control and SSC for seamless service.
• Ensure solutions meet UK Forks standards and resolve queries and disputes.

Skills

Account Management

Commercial Awareness

Customer Challenges

Interpersonal Skills

Stakeholder Management

Pressure Management

Professional Development

Driving Licence

Multi-divisional Experience

Data Analysis

Job description

Reporting to the National Sales Manager, you will manage a defined portfolio of customers and geographical area, with responsibility for achieving revenue targets and growing existing business. You will build strong customer relationships, identify new opportunities and provide technical advice and consultation on access requirements.

You will be a key point of contact for your customers, working closely with regional contacts within key national accounts and colleagues across Vp Group. The role involves regular customer engagement, developing joint business plans and collaborating across the business to deliver effective solutions and a strong customer experience.

Key Responsibilities

• Develop and deliver sales plans for your assigned customers and geographical area, using customer insight and market information to identify growth opportunities.
• Manage and develop customer relationships, acting as a visible point of contact and conducting regular face-to-face account reviews.
• Identify opportunities to increase our share of existing customer business and develop new revenue opportunities.
• Build strong customer partnerships by understanding current and future needs and developing joint business plans.
• Work with colleagues across Vp Group to identify opportunities and support cross-selling to strategic accounts.
• Deliver monthly, quarterly and annual revenue targets, focusing on margin, hire rates and product utilisation.
• Manage new business opportunities and complex customer requirements, finding effective ways to meet customer expectations.
• Maintain accurate sales forecasts, opportunity records, quote bank information and CRM customer details.
• Work closely with Operations, Logistics, Sales, Credit Control and SSC to provide a seamless customer service.
• Ensure solutions meet UK Forks required standards and support the resolution of customer queries and disputes.

What We’re Looking For

• Demonstrable experience in Account Management.
• Strong commercial awareness and the ability to identify opportunities and develop solutions that generate additional business.
• The ability to understand customer challenges and translate insight into solutions that deliver value and growth.
• Excellent interpersonal and influencing skills, with a collaborative approach to working with customers and colleagues.
• The ability to build and maintain effective relationships with internal and external stakeholders.
• Comfortable working under pressure and managing ambiguity.
• A commitment to continuous professional development and taking responsibility for your own development.
• A valid driving licence.
• Experience working within a multi-divisional business would be beneficial.
• Experience of major opportunities, ideally within the construction sector, and the ability to analyse, manage and work with data would also be beneficial.

What We Can Offer You

• Salary sacrifice pension
• 25 days holiday (increases with service), plus bank holidays & 1 extra day to be taken in the month of your birthday
• Company Car
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Recommend a friend scheme
• Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Health Shield (discounted premiums on health care cash plan)
• Employee Assistance Programme
• Virtual GP Service
• Will Writing & Funeral Concierge Service
• Regit Assist 24/7 accident helpline - free joining
• All the above benefits are managed through our Employee Engagement Platform - Spotlight

A Little Bit About Us

UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.

At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.

Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.

With strategically positioned distribution centres and a fleet of HGV trucks, we guarantee prompt and reliable equipment delivery across the country. Our meticulous maintenance practices ensure that our fleet is always in top condition, delivering optimal performance and customer satisfaction.

In addition, our mobile service engineers are readily available to provide on-site support, minimizing downtime and keeping operations running smoothly. We pride ourselves on our streamlined logistics, employing efficient measures to ensure prompt and realistic delivery times.

By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

Proud member of the Disability Confident employer scheme

Regional Account Manager

Company: Vp plc
Salary: Competitive
Hours: Full-time
Location: Essex, N/A
Job type: Permanent
Posting date: 28 Sept 2026
Closing date: 27 Oct 2026