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Triumph Consultants Ltd; Ellesmere Port; On-site; GBP 15,000 - 17,000; Part time

Job summary

Triumph Consultants Ltd are seeking a part-time Admin Assistant to manage and index Council Tax email correspondence. The contract is for 3 months and located in Ellesmere Port, CH65 0BE. The role pays £13.45 per hour PAYE, with 22.20 hours per week from Monday to Friday.

Candidates should demonstrate accuracy, attention to detail and the ability to work with high volumes of electronic correspondence. Prior admin experience, ideally within local authorities, is highly valued.

Qualifications

• Accurate data entry and handling of high volumes of emails.
• Previous admin experience, preferably in public sector or local authority.
• Some knowledge of Housing Benefit/Council Tax and related policies is desirable.

Responsibilities

• Monitor shared mailboxes and process Council Tax emails.
• Index and attach correspondence to the correct Council Tax accounts.
• Update customer records promptly to support service delivery.
• Scan, index, and process documents received by the service.
• Enter data into relevant computer systems accurately.
• Provide clerical support across the service as required.
• Coordinate with colleagues to ensure information is routed correctly.
• Maintain confidentiality and comply with data protection policies.

Skills

Accuracy

Admin experience

Attention to detail

Housing Benefit knowledge

Council Tax knowledge

Tools

Document management system

Job description

Triumph Consultants are looking for a part-time Admin Assistant to process and index Council Tax email correspondence.Contract is for 3 months in Ellesmere Port, CH65 0BE

Part-time Admin Assistant

Pay Rate: £13.45 per hour PAYE

Hours per week: 22.20 Monday – Friday, normal working hours

Key requirements

• Accuracy, attention to detail and the ability to work systematically with high volumes of electronic correspondence are essential requirements for the post
• Previous admin experience, ideally within a local authority or similar large public sector organisation
• Some working knowledge of current Housing Benefit/Council Tax/ Council Tax Reduction Scheme/ Free School Meals and Adult Social Care, Charging regulations, policies and procedures is desirable

Key responsibilities

• Monitoring shared mailboxes and processing incoming Council Tax emails.
• Accurately indexing and attaching electronic correspondence and supporting documents to the relevant Council Tax accounts using the Council's document management systems.
• Ensuring customer records are updated promptly and accurately to support service delivery.
• Scanning, indexing and processing documentation received by the Services.
• Inputting and maintaining data within relevant computer systems.
• Assisting with the handling of correspondence and routine administrative tasks.
• Providing clerical support across the service as required.
• Liaising with colleagues and other service areas to ensure information is routed correctly and processed efficiently.
• Maintaining confidentiality and complying with data protection and Council policies at all times.
• Supporting the team to achieve service standards and performance targets.

Job Ref: 5303993

Anticipated Length of Assignment:Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.