Part-Time Council Tax Admin Assistant: Email Processing

Triumph Consultants Ltd; Ellesmere Port; On-site; GBP 15,000 - 17,000; Part time

Job summary

Triumph Consultants Ltd are seeking a part-time Admin Assistant to manage and index Council Tax email correspondence. The contract is for 3 months and located in Ellesmere Port, CH65 0BE. The role pays £13.45 per hour PAYE, with 22.20 hours per week from Monday to Friday.

Candidates should demonstrate accuracy, attention to detail and the ability to work with high volumes of electronic correspondence. Prior admin experience, ideally within local authorities, is highly valued.

Qualifications

• Accurate data entry and handling of high volumes of emails.
• Previous admin experience, preferably in public sector or local authority.
• Some knowledge of Housing Benefit/Council Tax and related policies is desirable.

Responsibilities

• Monitor shared mailboxes and process Council Tax emails.
• Index and attach correspondence to the correct Council Tax accounts.
• Update customer records promptly to support service delivery.
• Scan, index, and process documents received by the service.
• Enter data into relevant computer systems accurately.
• Provide clerical support across the service as required.
• Coordinate with colleagues to ensure information is routed correctly.
• Maintain confidentiality and comply with data protection policies.

Skills

Accuracy

Admin experience

Attention to detail

Housing Benefit knowledge

Council Tax knowledge

Tools

Document management system

Job description

Triumph Consultants Ltd are seeking a part-time Admin Assistant to manage and index Council Tax email correspondence. The contract is for 3 months and located in Ellesmere Port, CH65 0BE. The role pays £13.45 per hour PAYE, with 22.20 hours per week from Monday to Friday.

Candidates should demonstrate accuracy, attention to detail and the ability to work with high volumes of electronic correspondence. Prior admin experience, ideally within local authorities, is highly valued.