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The Recruitment Co; Dunmurry; On-site; GBP 15,000 - 21,000; Full time

Job summary

The Recruitment Co is recruiting for a Branch Library Manager at Colin Glen Library, Dunmurry. The role is temp-ongoing, 31.5 hours per week, based on Stewartstown Road, with duties spanning frontline customer service, promotions, and day-to-day library operations.

Ideal candidates will have experience in managing staff, delivering public library services, and working collaboratively with partners to achieve service targets.

Qualifications

• Experience delivering frontline library services to diverse customers.
• Proven ability to promote library activities and services.
• Experience managing staff in a library setting.
• Experience working with ICT systems and applications in a library environment.

Responsibilities

• Provide excellent customer service to library users.
• Assist customers with library resources, facilities and enquiries.
• Promote library services, events and activities.
• Work with colleagues and external partners to meet service objectives.
• Contribute to day-to-day library operations and service delivery.

Skills

Customer service

Staff management

Teamwork

Public library experience

Job description

Branch Library Manager - Dunmurry (Temp - Ongoing)

Location: Stewartstown Road, Dunmurry

Hours: 31.5 hours per week

The Recruitment Co is currently recruiting for a

Branch Library Manager to join the team at

Colin Glen Library. This is an excellent opportunity for an enthusiastic and customer-focused individual to support the delivery of high-quality library services within the local community.

About the Role

Working as part of a busy library team, you will contribute to the delivery and promotion of frontline library services, assisting a diverse range of customers while supporting the day-to-day operation of the library.

Key duties may include:

• Providing excellent customer service to library users
• Assisting customers with library resources, facilities and enquiries
• Promoting library services, events and activities
• Using a range of ICT systems and applications
• Working collaboratively with colleagues and external partners
• Contributing to the achievement of service objectives and targets

Applicants must meet

one of the following:

• A minimum of two years' experience working with the public in a customer-focused environment within the last five years
• A minimum of three years' experience working with the public in a customer-focused environment within the last six years

In addition, applicants must demonstrate:

• Experience contributing to the promotion and delivery of frontline customer services to a diverse range of people
• Experience using ICT systems and applications within a work environment
• Experience working in partnership or collaboration with internal and/or external customers
• Experience working effectively within a team to achieve organisational objectives
• Experience managing staff
• Experience working within a public, academic or specialist library environment

Additional Requirements

• Ability to work a combination of mornings, afternoons, evenings and weekends
• Willingness to work at other service points when required to support business needs
• No criminal record which would prevent working with children and/or adults at risk