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Tudor Employment Agency Ltd; Cannock; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave

Employee Assistance Programme (EAP)

Hybrid working

Home setup allowance

Optical benefits

Mauve Academy

Annual training allowance

Travel opportunities

Job summary

Tudor Employment Agency Ltd is seeking an organised administrator to act as a key contact between customers and operational teams.

Responsibilities include booking collections, liaising with service providers, raising purchase orders, processing invoices, managing contract administration, handling queries, supporting payroll coverage, and helping with KPI reporting and client meetings. The role offers hybrid working with benefits.

Responsibilities

• Acting as a key contact between customers and operational teams
• Booking collections and liaising with external service providers
• Raising purchase orders and processing invoices
• Managing contract administration and maintaining records
• Handling customer and supplier queries
• Supporting security clearance processes
• Assisting with KPI reporting and client meetings
• Providing payroll cover and administrative support when required
• Ensuring SLAs, processes, and procedures are met
• Supporting the wider operations team with administrative tasks

Job description

Acting as a key contact between customers and operational teams

Booking collections and liaising with external service providers

Raising purchase orders and processing invoices

Managing contract administration and maintaining records

Handling customer and supplier queries

Supporting security clearance processes

Assisting with KPI reporting and client meetings

Providing payroll cover and administrative support when required

Ensuring SLAs, processes, and procedures are met

Supporting the wider operations team with administrative tasks

Perks and Benefits Generous annual leave, plus public holidays based on location. Extra annual leave for your birthday or an alternative celebration day. Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable). Opportunities for professional growth via Mauve Academy – our learning portal. Annual training allowance for career development. Hybrid working environment, with home setup allowance (where applicable). Optical benefits (£155/€180 toward eye tests, glasses, and lenses). Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.