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Naturawhite; Brighton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Naturawhite is seeking a part-time Warehouse, Dispatch & Customer Service Assistant to join a small Edinburgh-based team. The role involves picking, packing and dispatching orders, stock reception and organisation, and handling customer enquiries by telephone and email.

Training will be provided, and you will need to be well-organised with strong attention to detail and solid computer skills. The position offers 12 hours per week at £12.71 per hour with weekday afternoons (12:30pm–4:30pm).

Qualifications

• Previous warehouse and dispatch experience is essential.
• Organised, dependable and able to work independently.
• Good computer skills and professional customer service.

Responsibilities

• Picking, packing and dispatching customer orders.
• Receiving and organising stock.
• Stock checks and preparing/testing equipment prior to dispatch.
• Maintaining accurate order records and assisting customers with order and delivery enquiries by phone and email.

Skills

Warehouse operations

Dispatch & logistics

Customer service

Stock management

Computer literacy

Job description

Warehouse, Dispatch & Customer Service Assistant – Part-Time

We are an established Edinburgh-based business looking for an experienced part-time Warehouse, Dispatch & Customer Service Assistant to join our small team.

Pay: £12.71 per hour

Hours: 12 hours per week

Working pattern: Three weekday afternoons, 12:30pm–4:30pm

This is a varied, hands-on role involving picking, packing and dispatching customer orders, receiving and organising stock, carrying out stock checks, preparing and testing equipment prior to dispatch, maintaining accurate order records, and assisting existing customers with order and delivery enquiries by telephone and email.

The successful candidate will be organised, dependable and confident working independently, with strong attention to detail, good computer skills and a confident and professional approach to customer service.

Previous warehouse and dispatch experience is essential. Full training will be provided on our systems, processes, products and equipment.