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Age UK; Reading; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Excellent pension scheme

Life assurance

Bupa health cashback plan

Employee assistance programme (EAP)

Home & Tech purchase scheme

Job summary

Age UK is seeking a Store Manager in Caversham, Reading to lead our shop floor and volunteer team. You will drive store performance, deliver excellent customer service, and ensure effective stock management while supporting Age UK’s charitable mission.

You will manage a diverse team across a 7-day week, requiring a proactive, people-focused leader with strong organisational skills and a passion for retail. This is a rewarding role in a charity setting.

Qualifications

• Experience in a performance-driven retail/customer-centric environment.
• Experience of managing people.
• Ability to lift and carry bags of stock up to 10kg.

Responsibilities

• Manage day-to-day store operations to maximise sales and profits.
• Provide leadership, training and development for staff and volunteers.
• Ensure excellent customer service and store processes, including merchandising.

Skills

Retail management

People management

Stock handling

Team development

Results driven

Delegation & coaching

Time management

Motivation

Change adaptability

Diversity awareness

Merchandising

IT literacy

Numeracy

Job description

Age UK is recruiting! We have a fantastic opportunity for a

Store Manager to join our friendly and supportive team in

Caversham, Reading.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As

Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK,

this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme

- 2 paid days per year (pro rata for our part-time colleagues)

Excellent pension scheme, life assurance, Bupa health cashback plan and EAP

Home & Tech - apply to buy any Home & Tech items from '

Currys

' & 'IKEA', up to

£1000, and spread the cost over 12 months, interest free.

You Did It Awards

- recognition awards from

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.