Read more

Dorset & Wiltshire Fire and Rescue Service; Brentford; On-site; GBP 25,000 - 34,000; Full time

Job summary

Dorset & Wiltshire Fire and Rescue Service is seeking a Firefighter (Control) based at Worton Road, SN10 5PP. The role involves taking emergency calls from the public, coordinating with police, ambulance and local authorities, and guiding callers through distressing situations while mobilising resources as needed.

You will work on-site as part of a team supporting operational crews at incidents, contributing to a trusted, Disability Confident employer program.

Qualifications

• Take emergency calls from the public.
• Liaise with partner agencies, including police, ambulance and local authorities.
• Provide guidance and support to the caller, which in some cases may be distressing.
• Mobilise resources as required.
• Work as part of a team to provide support to operational colleagues at incidents.

Responsibilities

• Take emergency calls from the public.
• Liaise with partner agencies, including police, ambulance and local authorities.
• Provide guidance and support to the caller, which in some cases may be distressing.
• Mobilise resources as required.
• Work as part of a team to provide support to operational colleagues at incidents.

Job description

Company: Dorset & Wiltshire Fire and Rescue Service

Liaise with partner agencies, including police, ambulance and local authorities

Provide guidance and support to the caller, which in some cases may be distressing

Work as part of a team to provide support to operational colleagues at incidents

Proud member of the Disability Confident employer scheme

Firefighter (Control)

Company: Dorset & Wiltshire Fire and Rescue Service
Salary: from £29,962 a year
Hours: Full-time
Location: Worton Road, SN10 5PP
Working pattern: On-site
Job type: Permanent
Posting date: 16 Oct 2026
Closing date: 8 Nov 2026

Summary

As a Firefighter (Control) you will:

Take emergency calls from the public

Liaise with partner agencies, including police, ambulance and local authorities

Provide guidance and support to the caller, which in some cases may be distressing

Mobilise resources as required

Work as part of a team to provide support to operational colleagues at incidents

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.