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Royal College of Nursing; Bolton; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

Royal College of Nursing is seeking a Regional Service Administrator to deliver exceptional service to our members. The role involves admin support for member and officer enquiries, diary management, and assisting with regional events, meetings and campaigns.

You will engage with internal and external stakeholders and be a key member of the team, acting as the first point of contact for membership needs. Proud member of Disability Confident employer scheme.

Qualifications

• Experience providing admin support and handling enquiries from members/officers.
• Ability to diary manage and coordinate multiple tasks.
• Experience planning and assisting with regional events, meetings, conferences and campaigns.

Responsibilities

• Provide admin support for member and officer enquiries and casework.
• Diary management and scheduling.
• Support planning and delivery of regional events, branch meetings, conferences and campaigns.
• Coordinate with internal and external stakeholders and be the first point of contact for membership queries.

Skills

Customer service

Admin support

Diary management

Event planning

Stakeholder liaison

Membership support

Job description

As our Regional Service Administrator, you’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.

In this varied role every day will be filled with possibilities. You will get involved in anything from providing admin support for member and officer enquiries and casework, including diary management to supporting planning and delivery of regional events, branch meetings, conferences and campaigns. We'll look to you to complete a variety of tasks on a day-to-day basis, involving both internal and external stakeholders. You’ll be a key member of the team and the first point of contact to help support our membership.

Regional Service Administrator

Company: Royal College of Nursing Salary: £31,767 to £35,757 a year Hours: Full-time Location: BL1 2AX Working pattern: Hybrid - 3 days remote Job type: Permanent Posting date: 2 Sept 2026 Closing date: 16 Sept 2026

Summary

As our Regional Service Administrator, you’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.

In this varied role every day will be filled with possibilities. You will get involved in anything from providing admin support for member and officer enquiries and casework, including diary management to supporting planning and delivery of regional events, branch meetings, conferences and campaigns. We'll look to you to complete a variety of tasks on a day-to-day basis, involving both internal and external stakeholders. You’ll be a key member of the team and the first point of contact to help support our membership.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.