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The Auckland Project; Bishop Auckland; On-site; GBP 20,000 - 28,000; Full time

Job summary

The Auckland Project seeks an Visitor Experience Administration Assistant to provide administrative support across the Visitor Experience team, ensuring smooth operation of visitor-facing activities and commercial bookings.

The role includes assisting with group travel and event stakeholders, delivering excellent customer service, and supporting major events such as Aglow, with reception cover when required.

Qualifications

• Provide comprehensive administrative support across the Visitor Experience team.

Responsibilities

• Provide comprehensive administrative support across the Visitor Experience team.
• Assist with group travel and event stakeholders.
• Help deliver excellent customer service and positive visitor experiences.
• Work occasional weekends to meet operational and event requirements.
• Support administration of major events, including Aglow.
• Cover reception services when required and support the department more broadly.

Job description

Visitor Experience Administration Assistant

The Visitor Experience Administration Assistant will provide comprehensive administrative support across the Visitor Experience team, helping to ensure the smooth operation of visitor-facing activities and commercial bookings. The role will provide support with group travel and event stakeholders, assisting with the administration and delivery of excellent customer service and positive visitor experiences. This may include working occasional weekends to meet operational and event requirements. The post holder will also support the administration of major events, including Aglow, provide cover for reception services when required, and offer wider administrative assistance across the Visitor Experience department. As