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Orwell Housing Association; Beccles; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Annual leave 22 days

Onsite parking

Health plan cashback

Blue Light Card

Rewards program

Training & development

Work van

Zusammenfassung

Orwell Housing Association is seeking an experienced Repairs & Voids Team Leader to head a team of Multi-Skilled Tradespeople, Craftspersons, Groundworkers and Apprentices, delivering high-quality repairs and void works across our housing stock.

You will lead, motivate and develop staff, conduct regular supervision, monitor KPIs, support recruitment and ensure Health & Safety compliance while providing excellent customer service to residents.

Qualifikationen

• Experience leading operational teams in repairs/maintenance.
• Strong knowledge of repairs and maintenance practices.
• Proven ability to ensure safety compliance and standards.
• Excellent communication and customer service skills.
• Valid UK driving licence is required.

Aufgaben

• Lead, motivate and develop a team of operatives.
• Learner quality inspections and provide technical support.
• Monitor performance, productivity and KPIs.
• Conduct regular supervision and 1:1s.
• Support recruitment, training and development.
• Ensure compliance with Health & Safety and regulatory requirements.
• Drive continuous improvement and excellent customer service.

Kenntnisse

Team leadership

Multi-skilled trades

Repairs knowledge

Customer service

Health & Safety

Driving licence

Jobbeschreibung

not offer visa sponsorship. Applicants must have the right to work in the UK and provide relevant documentation if appointed.

Lead People. Deliver Quality. Make a Difference.

Orwell Housing Association is looking for an experienced

Repairs & Voids Team Leader to support the delivery of a high-quality, customer-focused repairs service.

You’ll lead a team of Multi-Skilled Tradespeople, Craftspersons, Groundworkers and Apprentices, ensuring repairs and void works are delivered safely, efficiently and to a high standard.

What You’ll Do

Lead, motivate and develop a team of operatives.

Carry out quality inspections and provide technical support.

Monitor performance, productivity and KPIs.

Conduct regular supervision and 1:1s.

Support recruitment, training and development.

Ensure compliance with Health & Safety and regulatory requirements.

Drive continuous improvement and excellent customer service.

What We’re Looking For

• Multi-skilled trade qualification or significant industry experience
• Strong repairs and maintenance knowledge
• Experience supervising or leading operational teams
• Excellent customer service and communication skills
• Knowledge of Health & Safety legislation
• Full UK Driving Licence

Why Orwell?

At Orwell, our values of

People-focused, Ambitious, Collaborative and Effective (PACE) guide everything we do. You’ll join a supportive organisation where you can develop your career while making a genuine difference to customers and communities.

Disability Confident Leader

we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from all backgrounds and will make reasonable adjustments throughout the recruitment process where needed.

More reasons to apply

• 22 days annual leave (pro rata) plus bank holidays with opportunity to buy more
• Onsite parking
• Cashback Health plan
• Access to Blue Light Card - membership fees apply
• Reward and recognition awards
• Great training and development opportunities.
• Work van provided for business travel

Orwell is committed to safeguarding, safer recruitment and equality of opportunity.

By applying, you confirm that you have read and accept our Privacy Notice:

https://www.orwell-housing.co.uk/privacy-policy

For recruitment documents, policies and career guidance, visit our Career Hub:

https://www.orwell-housing.co.uk/careerhub

Lowestoft, Suffolk, East of England, Suffolk