Reactive Care Admin Specialist – Flexible Hours (NHS)

Bromley Healthcare; Orpington; Sur place; GBP 31 000 - 32 000; Plein temps

Avantages offerts par ce poste

Pension schemes

Discounted gym memberships

Cycle-to-work scheme

Access to home furnishings and devices

Employee Assistance Program (EAP)

Discounts at high street retailers

Blue Light Card

Low-interest personal loans

Lease car scheme

Résumé du poste

Bromley Healthcare is seeking a CCC Reactive Care Specialist Administrator in Orpington. This full-time role supports the Care Coordination Centre with high-quality administrative and call-handling duties across Reactive Care services.

Responsibilities include managing complex enquiries, running front-end reports, building and managing clinics in EMIS, and ensuring data quality while maintaining confidentiality.

Qualifications

• Educated to GCSE Level or equivalent.
• NVQ Level 3 Business administration or equivalent.

Responsabilités

• Provide a professional and compassionate first point of contact for patients, carers and healthcare professionals.
• Undertake administrative duties including referral processing, appointment scheduling, data entry, record management and correspondence.
• Act as a specialist administrator with a strong understanding of Reactive Care services and out-of-hours responsibility.
• Communicate effectively with patients, carers, colleagues and partner organisations.
• Support governance, incident reporting and continuous service improvement activities.

Connaissances

Communication skills

Initiative

Teamwork

Problem solving

Formation

GCSE Level or equivalent

NVQ Level 3 Business administration or equivalent

Outils

EMIS

Civica scheduling systems

MS Office

Description du poste

Bromley Healthcare is seeking a CCC Reactive Care Specialist Administrator in Orpington. This full-time role supports the Care Coordination Centre with high-quality administrative and call-handling duties across Reactive Care services.

Responsibilities include managing complex enquiries, running front-end reports, building and managing clinics in EMIS, and ensuring data quality while maintaining confidentiality.