Clinic Receptionist: Welcoming Front Desk & Safety Focus

Bromley Healthcare; Biggin Hill; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Pension schemes

Discounted gym membership

Cycle to work scheme

Discounted electronics

Employee assistance program (EAP)

High street discounts

Blue Light Card eligibility

Lease car scheme

Job summary

Bromley Healthcare is seeking receptionists for clinics in Beckenham, Bromley and Biggin Hill working a minimum of 22.5 hours per week. You will welcome patients and visitors, handle queries, manage mail deliveries, and support with administration while upholding health and safety standards.

The role emphasizes customer service, accuracy with patient records, and teamwork across NHS-inspired settings; prior NHS experience is advantageous with a comprehensive benefits package.

Qualifications

• Previous receptionist experience, preferably NHS/health, is desirable.
• Good organisational skills and a warm, welcoming manner are essential.
• Excellent customer service and attention to detail are required.
• Good understanding of health & safety procedures and awareness.

Responsibilities

• Welcoming patients, visitors, contractors and staff; assisting with queries.
• Managing all incoming/outgoing post and deliveries per protocols.
• Opening/closing the clinic or office as required.
• Ensuring health & safety in common areas; escalate issues as needed.
• Acting as First Aider and Fire Warden for the site.

Skills

Reception experience

Customer service

Organisational skills

Health & Safety awareness

First Aid

Fire Warden training

Tools

EMIS

Administration systems

Job description

Bromley Healthcare is seeking receptionists for clinics in Beckenham, Bromley and Biggin Hill working a minimum of 22.5 hours per week. You will welcome patients and visitors, handle queries, manage mail deliveries, and support with administration while upholding health and safety standards.

The role emphasizes customer service, accuracy with patient records, and teamwork across NHS-inspired settings; prior NHS experience is advantageous with a comprehensive benefits package.