Rapid-Serve Café Assistant — Five-Star Service

Marks and Spencer plc (UK); Leeds; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer plc (UK) is seeking a hands-on café team member in our M&S Café in Leeds. You will deliver warm, five-star service, recommend tasty food and drinks, and help keep the café running smoothly during busy periods.

You’ll be digitally confident, using our tools to take and fulfil orders quickly while upholding top food safety standards. Teamwork and adaptability are essential, with Saturday shifts and potential full‑time hours around Christmas as required.

Qualifications

• Must be digitally confident and able to use tools to take and fulfil orders.
• Maintain top food safety standards.
• Deliver warm, five‑star service under pressure.
• Work well in a fast-paced team environment.
• Flexible to Saturdays; Christmas weeks may require extended hours.

Responsibilities

• Take and fulfil orders at the café counter.
• Recommend food and drinks and upsell where appropriate.
• Ensure high standards of food safety and cleanliness.
• Work with the team to manage peak periods and queues.
• Maintain brand service expectations and customer satisfaction.

Tools

POS systems

Job description

Marks & Spencer plc (UK) is seeking a hands-on café team member in our M&S Café in Leeds. You will deliver warm, five-star service, recommend tasty food and drinks, and help keep the café running smoothly during busy periods.

You’ll be digitally confident, using our tools to take and fulfil orders quickly while upholding top food safety standards. Teamwork and adaptability are essential, with Saturday shifts and potential full‑time hours around Christmas as required.