Rapid Response Software Engineer - Remote UK

VulnCheck Inc.; Cheltenham; Remote; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Generous time off

Pension plan

Healthcare coverage

Parental leave

Remote-friendly environment

Home office support

Learning resources

Career development opportunities

Job summary

VulnCheck is hiring a Software Engineer for a rapid response assignment (UK). This fully remote role focuses on diagnosing and fixing customer-reported issues, ensuring fast, durable resolutions while supporting a global engineering team.

Based in Cheltenham, UK or remote from there, you will strengthen backend systems, data pipelines, and APIs, collaborating with Customer Success to deliver outcomes that protect customers. The team values engineering rigor and customer obsession.

Qualifications

• 5+ years of experience building and scaling backend systems.
• Strong programming skills in Python, Go, or Java.
• Proven debugging skills with root-cause analysis for production issues.
• Customer-focused mindset and clear communication.
• Experience with distributed systems, APIs, and cloud infrastructure (AWS preferred).

Responsibilities

• Resolve customer-reported issues quickly from investigation to durable fixes.
• Diagnose complex problems across services and data pipelines, tracing to root cause.
• Deliver high-quality engineering work that improves the platform for customers.
• Collaborate with Customer Success to align on technical solutions.
• Maintain and improve backend systems, APIs, and data pipelines.
• Write clean, maintainable code and follow engineering best practices.
• Improve system reliability, performance, and observability.
• Participate in incident response and on-call rotations.

Skills

Python

Go

Java

Debugging

Distributed systems

APIs

Cloud (AWS)

Tools

ETL systems

Streaming systems

Job description

VulnCheck is hiring a Software Engineer for a rapid response assignment (UK). This fully remote role focuses on diagnosing and fixing customer-reported issues, ensuring fast, durable resolutions while supporting a global engineering team.

Based in Cheltenham, UK or remote from there, you will strengthen backend systems, data pipelines, and APIs, collaborating with Customer Success to deliver outcomes that protect customers. The team values engineering rigor and customer obsession.