Engineering Manager, Rapid Response (Remote UK/Global)

VulnCheck Inc.

Cheltenham

Remote

GBP 90,000 - 150,000

Full time

14 days+
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Benefits offered by this job

Flexible time off
Healthcare coverage
Remote-friendly environment
Home office stipend
Career development

Job summary

VulnCheck Inc. seeks an Engineering Manager to lead the Rapid Response organization, coordinating regionally-based teams in the US, UK, and APAC. You’ll manage senior ICs, set technical and operational standards, and prioritise urgent versus long-term work across time zones.

This 100% remote role demands a strong engineering background, customer focus, and the ability to triage competing priorities while maintaining high-quality delivery. Cheltenham preference applies.

Qualifications

  • 5+ years of experience managing software engineers, across distributed or multi-region teams.
  • Experience in cybersecurity, vulnerability management, or threat intelligence.
  • Senior or staff software engineer with credibility to discuss technical issues.
  • Experience managing customer-facing, support, sustaining, or reliability engineering teams.
  • Proven ability to prioritize competing demands across time zones and regions.
  • Strong async communication across time zones and regions.
  • Solid understanding of backend systems, APIs, distributed systems, and cloud infrastructure (AWS preferred).
  • Customer-obsessed mindset with a track record of turning technical challenges into customer outcomes.
  • Excellent communication skills with customers, Sales, Customer Success, and other Engineering teams.

Responsibilities

  • Manage and grow engineering teams across US, UK, and APAC, providing hands-on leadership and career development.
  • Set priorities across urgent pre-sales, customer issues, feature requests, and maintenance work.
  • Ensure follow-the-sun coverage for urgent needs across time zones.
  • Partner with Customer Success and Sales to translate customer needs into engineering plans.
  • Collaborate with Product and other Engineering teams to align customer work with the platform roadmap.
  • Own engineering quality, code quality, root-cause analysis, and long-term fixes.
  • Drive hiring, onboarding, and performance management across regional teams.
  • Establish on-call, escalation, and incident response processes for the team.
  • Report team health, throughput, and customer outcomes to leadership.

Skills

People management
Cybersecurity knowledge
Cloud expertise
Backend systems
Cross-functional leadership

Tools

AWS

Job description

VulnCheck Inc. seeks an Engineering Manager to lead the Rapid Response organization, coordinating regionally-based teams in the US, UK, and APAC. You’ll manage senior ICs, set technical and operational standards, and prioritise urgent versus long-term work across time zones.

This 100% remote role demands a strong engineering background, customer focus, and the ability to triage competing priorities while maintaining high-quality delivery. Cheltenham preference applies.

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