Ramp/Baggage Agents

Cobalt Ground Solutions Ltd; Greater London; Hybrid; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Overtime opportunities

Career development and progression

Full training provided

Work with leading international air­‑­

Dynamic airport environment

Job summary

Cobalt Ground Solutions is seeking enthusiastic Ramp & Baggage Agents to join our team at London Heathrow Airport. No prior airport experience needed as full training is provided. You will handle baggage, cargo, and aircraft turnaround with strict safety standards.

The role offers overtime opportunities and pathways for career development within a dynamic airport environment, collaborating with leading international airlines. Join a team that values reliability and safety in a fast-paced setting.

Qualifications

• Excellent time management and ability to meet operational deadlines.
• Strong problem-solving and analytical skills for safety and efficiency.
• Good organisational skills to manage multiple tasks.
• Excellent written and verbal communication and teamwork.
• Fluent spoken and written English required.
• Ability to work under pressure while maintaining accuracy.
• Physical fitness for lifting, bending, pushing, pulling and standing for long periods.

Responsibilities

• Assist with loading and unloading baggage from aircraft, ensuring correct placement and security.
• Transport baggage and cargo between terminal buildings and aircraft.
• Load and unload aircraft within turnaround times.
• Sort baggage and scan baggage tags for flights.
• Load containers and trailers and deliver/collect mail and freight from airside locations.
• Coordinate with flight crews and ground staff to facilitate efficient aircraft turnaround.
• Manage baggage documentation and tracking to minimise loss or misplacement.
• Conduct safety inspections of baggage carts, trolleys, and ground support equipment.
• Support aircraft marshalling and guide aircraft on the tarmac when required.
• Maintain cleanliness and organisation within baggage handling areas.
• Respond promptly to operational issues or emergencies per safety procedures.

Skills

Time management

Problem solving

Organisation

Communication

Fluent English

Working under pressure

Physical fitness

Job description

Ready to Take Your Career to New Heights in 2027?

This is an exciting opportunity to work with some of the world’s most prestigious airlines at one of the world’s busiest airports.

Cobalt Ground Solutions is looking for enthusiastic, reliable, and hardworking individuals to join our team as Ramp & Baggage Agents at London Heathrow Airport. If you enjoy working in a fast-paced environment, take pride in delivering excellent service, and are committed to safety, this could be the perfect role for you.

No previous airport experience is required – full training will be provided.

What We Offer

• Overtime opportunities
• Career development and progression opportunities
• Full training provided
• The chance to work with leading international airlines
• A dynamic and rewarding airport environment

About the Role

As a Ramp & Baggage Agent, you will play a vital role in ensuring the safe, efficient, and timely handling of baggage, cargo, and aircraft turnaround operations. Your contribution will help ensure a smooth and positive experience for passengers while maintaining the highest safety standards.

Key Responsibilities

• Assist with the loading and unloading of baggage from aircraft, ensuring correct placement and security.
• Transport baggage and cargo between terminal buildings and aircraft.
• Load and unload aircraft within specified turnaround times.
• Sort baggage and scan baggage tags for flights.
• Load containers and trailers and deliver/collect mail and freight from various airside locations.
• Coordinate with flight crews and ground staff to facilitate efficient aircraft turnaround.
• Manage baggage documentation and tracking to minimise loss or misplacement.
• Conduct safety inspections of baggage carts, trolleys, and ground support equipment.
• Support aircraft marshalling and guide aircraft on the tarmac when required.
• Maintain cleanliness and organisation within baggage handling areas.
• Respond promptly to operational issues or emergencies in accordance with established safety procedures.

All duties involve the use of large goods vehicles and specialist ground handling equipment. A strong awareness of health and safety and safe working practices is essential; however, full training will be provided.

Skills and Attributes

To succeed in this role, you should demonstrate:

• Excellent time management skills and the ability to work to strict operational deadlines.
• Strong problem-solving and analytical skills when addressing operational challenges or safety concerns.
• Good organisational skills with the ability to manage multiple tasks efficiently.
• Effective communication skills and the ability to work collaboratively as part of a team.
• Fluent spoken and written English.
• The ability to work under pressure while maintaining accuracy and attention to detail.
• Physical fitness and the ability to undertake lifting, bending, pushing, pulling, and prolonged periods of standing and walking.

This position is critical to maintaining the safe and efficient operation of airport services. We are looking for candidates who are organised, proactive, dependable, and capable of thriving within a dynamic team environment.

Applicants must meet all of the following requirements:

• A fully checkable 5-year employment and/or education history.
• A full UK manual driving licence with a minimum of 1 year’s driving experience with max of 3 points.
• Willingness to undergo a UK DBS (criminal record check) and, where applicable, an overseas criminal record check.
• Ability and willingness to work rotating shift patterns (early and late shifts) across a 7-day operation on a 6 days on, 3 days off rota.
• Ability to commute to Heathrow Airport for early shifts commencing from 4:25am.
• Understanding that the role involves significant manual handling and working outdoors in all weather conditions.

Important Information – Documents Required

Due to the nature of this role and airport security requirements, applicants must provide the following documentation to be considered for interview:

• Proof of your right to work in the UK, such as a valid passport (original and copy required if shortlisted) and any relevant Home Office documentation where applicable (Right to work share code and Proof of Immigration Status).
• Your driving licence (original and copy required if shortlisted).
• Your DVLA Check Code, obtainable via the GOV.UK website.
• Proof of your National Insurance number, such as a payslip from the last 3 months or a P60 from the previous tax year.
• Your HMRC 5-Year Employment History Letter, obtainable through the HMRC website, HMRC App, or Self Assessment records if self-employed.

Unfortunately, we cannot progress your application to interview stage without the above documentation. Please only apply if you are able to provide all required documents.

About Cobalt Ground Solutions

Cobalt Ground Solutions is a successful ground handling company based at London Heathrow Airport, operating on behalf of some of the world’s leading airlines.

We pride ourselves on delivering outstanding customer service, professionalism, and operational excellence, which has established us as one of Heathrow’s leading ground handling providers.

If you are looking for a rewarding role in aviation with opportunities to develop your career, we would love to hear from you.

Please visit our website to find out more about the Company: www.cobaltgs.com