Ralph Lauren Brand Image Coordinator

BoF Careers; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Ralph Lauren Corporation is seeking a Brand Ambassador in London to deliver an exceptional client experience, drive sales, and nurture VIC relationships within a premium environment.

Responsibilities include clienteling, contributing to merchandising standards, and upholding the Ralph Lauren brand values in store operations.

Qualifications

• Energetic, passionate, and results-driven team player.
• Experience in premium/luxury environment.
• Excellent communication skills with in-depth product knowledge.

Responsibilities

• Deliver an extraordinary client experience through Brand storytelling and by fostering synergies between categories to drive sales in store or via out-reach.
• Build a loyal client database of VICs leveraging the company clienteling and digital resources.
• Communicate with the team and managers on commercial opportunities and provide client feedback.
• Create a unique and elevated environment in line with the Ralph Lauren sales code.
• Embodify the Ralph Lauren values and spirit.
• Support managers in developing the team's product knowledge and Selling Culture Operations.
• Be an expert of the store systems and procedures to enhance selling efficiencies and build the client database.
• Participate in-store merchandising activities in line with standards and directives.
• Maintain established operational and merchandising store standards.

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO One team focused on the consumer

• Deliver an extraordinary client experience through Brand storytelling and by fostering synergies between categories to drive sales in store or via out-reach
• Build a loyal client database of Very Important Customers (VICs) leveraging the company clienteling and digital resources
• Communicate consistently with the team to ensure excellent client service and with the manager on commercial opportunities and providing client feedback Ralph Lauren Brand Ambassador
• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Embody the Ralph Lauren values and spirit
• Support the manager(s) developing the team's product knowledge and Selling Culture Operations
• Be an expert of the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database
• Participate in-store merchandising activities in line with the Ralph Lauren standards and creative directives
• Maintain established operational and merchandising store standards

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in premium/ luxury environment
• Excellent communication skills with in-depth product knowledge