Brand Image Coordinator

RALPH LAUREN; Greater London; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Iconic brand

Career opportunities

Benefits & discounts

Inclusive environment

Job summary

Ralph Lauren is seeking a Brand Ambassador in Greater London to deliver an elevated client experience and storytelling across categories. You will build a VIC database, drive sales in-store and via outreach, and uphold Ralph Lauren's standards of service and presentation.

The role requires energy, premium/luxury retail experience, and excellent communication with strong product knowledge. Join a globally iconic lifestyle brand and contribute to a collaborative selling culture.

Qualifications

• Energetic, passionate, results-driven team player.
• Experience in premium/luxury environment.
• Excellent communication skills with in-depth product knowledge.

Responsibilities

• Deliver an extraordinary client experience through Brand storytelling and cross-category synergies to drive sales in-store or via outreach.
• Build a loyal VIC client database leveraging clienteling and digital resources.
• Communicate with the team to ensure excellent client service and with the manager on commercial opportunities and client feedback.
• Be an expert of store systems and merchandising standards to enhance selling efficiencies.

Skills

Energetic

Premium luxury experience

Communication skills

Job description

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

ESSENTIAL DUTIES & RESPONSIBILITIES

WHAT YOU'LL DO

One team focused on the consumer

• Deliver an extraordinary client experience through Brand storytelling and by fostering synergies between categories to drive sales in store or via out-reach
• Build a loyal client database of Very Important Customers (VICs) leveraging the company clienteling and digital resources
• Communicate consistently with the team to ensure excellent client service and with the manager on commercial opportunities and providing client feedback

Ralph Lauren Brand Ambassador

• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Embody the Ralph Lauren values and spirit
• Support the manager(s) developing the team's product knowledge and Selling Culture

Operations

• Be an expert of the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database
• Participate in-store merchandising activities in line with the Ralph Lauren standards and creative directives
• Maintain established operational and merchandising store standards

EXPERIENCE, SKILLS & KNOWLEDGE

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in premium/ luxury environment
• Excellent communication skills with in-depth product knowledge