Railway Catering Customer Service Specialist

SSP Group; Carlisle; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Discounted meal on shifts

Employee discounts

Friends and Family Discount App

Award-winning training, apprentices, &

development programs

Job summary

Rail Gourmet is seeking a Customer Service Assistant for Carlisle Station to join a premier catering and onboard services team. You will operate delivery equipment, load/unload catering stock from trains, and perform order assembly and stock control, with a DBS check if successful.

This full-time on-site role involves shifts from early morning to evening. We offer discounted meals on shifts, employee discounts, a Friends and Family discount app, and access to training, apprenticeships and

Qualifications

• Applicants must be 18+ for certain tasks/shifts.
• DBS check may be required if successful.

Responsibilities

• Operating delivery equipment for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

Skills

Customer service

Stock control

Job description

Rail Gourmet is seeking a Customer Service Assistant for Carlisle Station to join a premier catering and onboard services team. You will operate delivery equipment, load/unload catering stock from trains, and perform order assembly and stock control, with a DBS check if successful.

This full-time on-site role involves shifts from early morning to evening. We offer discounted meals on shifts, employee discounts, a Friends and Family discount app, and access to training, apprenticeships and