Rail Service & Resource Operations Lead

c2c Railway; Brentwood; Presencial; GBP 50.000 - 56.000; Jornada completa

Descripción de la vacante

c2c rail is seeking a Service and Resourcing Manager to ensure real-time staffing and resource allocations across Shoeburyness Depot, aligning with the Thameside Operating Strategy and aiming for punctual service delivery.

The role carries safety responsibility for the depot, with oversight of depot staff, drivers, and supervisors, ensuring compliance with the Rule Book and local instructions while maintaining a high standard of customer experience.

Formación

• GCSE English and Mathematics to grade C or equivalent.
• Experience with frontline/traincrew terms and rail industry standards.
• Strong knowledge of c2c and Network Rail operations and train plans.

Responsabilidades

• Oversee real-time resource allocation to meet service delivery targets.
• Ensure safety standards and depot integrity are maintained.
• Act as designated first aider for Shoeburyness Depot if qualified.
• Coordinate movements to meet daily plan at Shoeburyness Depot.
• Maintain RTS (Real Time Scheduling) data accuracy and reporting.

Conocimientos

Rail operations knowledge

Leadership & people management

Safety compliance

Resource planning

Customer experience focus

Educación

GCSE English & Mathematics

Management/supervisory training

Descripción del empleo

c2c rail is seeking a Service and Resourcing Manager to ensure real-time staffing and resource allocations across Shoeburyness Depot, aligning with the Thameside Operating Strategy and aiming for punctual service delivery.

The role carries safety responsibility for the depot, with oversight of depot staff, drivers, and supervisors, ensuring compliance with the Rule Book and local instructions while maintaining a high standard of customer experience.