Rail Service & Resource Lead – Real-Time Ops

c2c rail; Shoeburyness; Presencial; GBP 50.000 - 56.000; Jornada completa

Descripción de la vacante

c2c rail is seeking a Service and Resourcing Manager to ensure the workforce is available to meet the timetable and manage real-time resource allocations at Shoeburyness Depot. The role carries safety accountability and requires leadership of depot staff, adherence to safety instructions, and proactive planning to support the Thameside Operating Strategy.

The successful candidate will oversee depot movements, ensure compliance with rail safety rules, and drive improvements in customer experience

Formación

• GCSE English and Maths to grade C or equivalent.
• Thorough knowledge of c2c and Network Rail operations, geography, and train plans.
• Awareness of customer service importance to business success.
• Managerial role requiring leadership and team building.

Responsabilidades

• Interact with and manipulate current and future systems to deliver traincrew and resource allocations.
• Ensure c2c Safety Manual Standards are adhered to.
• Responsible for overall safety of Shoeburyness Depot and sidings.
• Carry out regular safety checks of the depot.
• Supervise Drivers, Depot Drivers, Supervisors and other staff at c2c Depot.
• Ensure on-time movements to and from Shoeburyness Depot.
• Maintain Personal Track Safety Certificate and Safety Critical Work IDs.

Descripción del empleo

c2c rail is seeking a Service and Resourcing Manager to ensure the workforce is available to meet the timetable and manage real-time resource allocations at Shoeburyness Depot. The role carries safety accountability and requires leadership of depot staff, adherence to safety instructions, and proactive planning to support the Thameside Operating Strategy.

The successful candidate will oversee depot movements, ensure compliance with rail safety rules, and drive improvements in customer experience