Rail Control Room Technician — Live Fault Diagnosis & Support

Rullion; Basingstoke; On-site; GBP 29,000 - 40,000; Full time

Job summary

Rullion is seeking four Control Room Technicians in Basingstoke to support the rail network. You will monitor live systems, diagnose faults, and coordinate rapid responses to in-service issues, ensuring trains stay on schedule.

The role requires rail engineering experience, strong IT and communication skills, and the ability to operate on a Panama shift roster. Interviews are conducted on-site in Wimbledon.

Qualifications

• HNC or equivalent in Electrical or Mechanical Engineering is desirable.
• Strong EMU/rail knowledge and fault-resolution experience are expected.
• Experience with ORBITA or similar rail monitoring systems.
• Experience using computer-based asset management systems (EAM).
• Good IT skills including Microsoft Excel and standard office tools.
• Excellent communication and interpersonal skills with a methodical approach.

Responsibilities

• Provide technical support to the Control Room during train services.
• Coordinate responses to in-service failures and outages.
• Monitor live ORBITA feeds and respond to alerts.
• Conduct remote investigations using ORBITA, OTMR, CCTV and related systems.
• Analyse faults and supply clear technical information to technicians and depots.

Skills

Rail engineering

Fault diagnosis

Analytical thinking

Communication

Leadership

Education

HNC Electrical/Mechanical Engineering

Tools

ORBITA

EAM

Excel

MS Office

Job description

Rullion is seeking four Control Room Technicians in Basingstoke to support the rail network. You will monitor live systems, diagnose faults, and coordinate rapid responses to in-service issues, ensuring trains stay on schedule.

The role requires rail engineering experience, strong IT and communication skills, and the ability to operate on a Panama shift roster. Interviews are conducted on-site in Wimbledon.