Rail Contract Director: Growth, Compliance & Social Value

Amulet; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Employee-owned

25 days paid holiday

NEST pension scheme enrollment

Wagestream access

OTS recognition program

Training and development opportunities

Job summary

Amulet in London is seeking a contract specialist to ensure contracts meet contractual, legal and compliance standards while driving sustainable growth and service improvements for the client. You will benchmark social value in rail-sector initiatives and lead on compliance, security and revenue protection across the contract.

The role requires experience in transport, engagement with DoT or rail authorities, and ability to coordinate security deployments and training with multiple stakeholders.

Qualifications

• Proven experience in the transport sector.
• Experience with the Department for Transport.
• Experience with Rail Safety Accreditation or Community Safety Accreditation.
• Experience with law enforcement agencies.
• Knowledge of revenue protection models.
• Experience deploying electronic security systems.
• Experience deploying physical security systems.

Responsibilities

• Define and develop a strategic plan for the contract that aligns with the Client’s and Amulet’s operational strategies.
• Demonstrate a clear return on investment across all services provided.
• Grow contract revenue and profitability by securing new services, expanding existing services, minimising contract reductions and implementing appropriate price increases.
• Hold regular customer meetings to assess satisfaction and ensure compliance with contractual and service-level agreement requirements.
• Deliver the client KPIs set out in the contract and developed through the KPI review process, while driving innovation and improved environmental outcomes.
• Oversee all operational inputs and deploy resources effectively to maximise value for the client.
• Ensure delivery of the LRSP network security plan through the Network Security Manager.
• Agree and deliver assignment instructions for revenue protection, depot security and network security.
• Coordinate the delivery of contract training through Amulet consultants, TfL and the Client.
• Prepare core KPI documentation on a monthly, quarterly and annual basis.
• Build and maintain strong, multi-level stakeholder relationships both internally and externally.
• Maintain a proactive and constructive relationship with the RMT, attend monthly meetings and play an active role in developing the partnership.
• Monitor and manage all direct and indirect costs closely to support the effective operation of the contract.
• Ensure that any health and safety issues are investigated promptly and thoroughly.
• Deliver the contract’s social value plan.
• Take accountability for all contract expenditure.

Skills

Transport sector experience

Department for Transport liaison

Rail safety/compliance

Security systems deployment

Stakeholder management

Job description

Amulet in London is seeking a contract specialist to ensure contracts meet contractual, legal and compliance standards while driving sustainable growth and service improvements for the client. You will benchmark social value in rail-sector initiatives and lead on compliance, security and revenue protection across the contract.

The role requires experience in transport, engagement with DoT or rail authorities, and ability to coordinate security deployments and training with multiple stakeholders.