Radiology Support Worker

The Methodist Church in Britain; Gateshead; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Balance wellbeing programme

Staff networks including GEM, D-ABLE,等

Job summary

Gateshead Health NHS Foundation Trust is seeking a dedicated Support Worker for the Radiology Ultrasound Department. The role rotates between the Queen Elizabeth Hospital and satellite sites, assisting the clinical team with patient prep, sterile procedures and chaperoning while maintaining infection control standards.

You will support patients with aftercare and baseline observations, handle basic office duties and travel between sites as required.

Qualifications

• O level or GCSE standard in English and Maths
• Experience of working in a team
• Experience of working face to face with the public in a busy environment
• Good communication skills
• Ability to cope with distressing and challenging situations

Responsibilities

• Assist the multi-disciplinary team with agreed clinical and administrative activities
• Prepare patients and examination rooms for varied work lists, including sterile procedures and chaperoning
• Support patients, including aftercare and baseline observations as directed by qualified professionals
• Manage multiple tasks and interruptions, using initiative to maintain workflow and minimise waiting times
• Raise problems or potential problems with senior staff
• Support the seven-day service at the Queen Elizabeth Hospital and satellite sites
• Work in whichever area of the department senior staff direct
• Follow good practice and Trust policy on manual handling
• Keep areas and equipment clean and tidy under infection control policy, and handle body fluids safely
• Perform and record checks of emergency equipment such as the crash trolley and suction
• Restock clinical rooms and the stock room, rotating stock and monitoring expiry dates
• Document episodes of care accurately and carry out basic office duties

Skills

Good communication

Teamwork

Patient support

Attention to detail

Sympathetic attitude

Distress tolerance

Education

GCSE English and Maths

Tools

Office software

Job description

A support worker post in the Radiology Ultrasound Department at Gateshead Health NHS Foundation Trust, rotating between the Queen Elizabeth Hospital and satellite sites such as Blaydon Primary Care Centre. The work centres on sterile procedures, chaperoning and patient preparation, alongside consultant radiologists, sonographers and nurses. Shifts include weekends and bank holidays across a seven-day service, with travel between sites and some office and records work. Sympathetic care and the ability to cope with distressing situations are essential.

What the job involves

• Assist the multi-disciplinary team with agreed clinical and administrative activities
• Prepare patients and examination rooms for varied work lists, including sterile procedures and chaperoning
• Support patients, including aftercare and baseline observations as directed by qualified professionals
• Manage multiple tasks and interruptions, using initiative to maintain workflow and minimise waiting times
• Raise problems or potential problems with senior staff
• Support the seven-day service at the Queen Elizabeth Hospital and satellite sites
• Work in whichever area of the department senior staff direct
• Follow good practice and Trust policy on manual handling
• Keep areas and equipment clean and tidy under infection control policy, and handle body fluids safely
• Perform and record checks of emergency equipment such as the crash trolley and suction
• Restock clinical rooms and the stock room, rotating stock and monitoring expiry dates
• Document episodes of care accurately and carry out basic office duties

Qualifications

• O level or GCSE standard in English and Maths

Experience

• Experience of working in a team
• Experience of working face to face with the public in a busy environment

Skills & knowledge

• Good communication skills
• Ability to support others
• Basic computer skills
• Good attention to detail and accurate record keeping
• Sympathetic attitude to patients
• Ability to cope with distressing and challenging situations

Other

• Flexibility to work shifts, including weekends and bank holidays
• Ability to travel to other sites

Nice to have

• NVQ 2 Care Certificate
• Previous experience in an NHS hospital
• Previous experience in a radiology department

What's offered

• Balance wellbeing programme with support and initiatives
• Staff networks including GEM, D-Ability, LGBTQ+ and Women's network