Radiology Scheduling & Admin Specialist

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Hordle; In loco; GBP 21.000 - 27.000; Tempo pieno

Descrizione del lavoro

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking an administrative professional to support the Radiology Departments. The role involves responding to a high volume of telephone calls and patient enquiries, arranging imaging appointments and providing preparation instructions and supporting literature where needed.

You will ensure clear communication with referring clinicians and patients, maintain accurate records, and contribute to a responsive, patient-focused service

Competenze

• Proven ability to communicate effectively with internal and external professionals.
• Experience providing front-line administrative support in a clinical setting.

Mansioni

• Handle a high volume of telephone calls and enquiries relating to radiology services.
• Arrange and communicate MRI, CT, X-ray, Fluoroscopy, Ultrasound and DEXA appointments.
• Prepare and distribute appointment letters and guidance to patients, ensuring confidentiality.

Conoscenze

Communication

Administrative support

Customer service

Descrizione del lavoro

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking an administrative professional to support the Radiology Departments. The role involves responding to a high volume of telephone calls and patient enquiries, arranging imaging appointments and providing preparation instructions and supporting literature where needed.

You will ensure clear communication with referring clinicians and patients, maintain accurate records, and contribute to a responsive, patient-focused service