Receptionist/Clerical Officer - Children's ED

Bristol NHS Foundation Trust; Bristol; On-site; GBP 23,000 - 28,000; Part time

Job summary

The Bristol NHS Foundation Trust is recruiting a Receptionist/Clerical Officer for the Children’s ED. You will be the patient’s first point of contact, greeting patients and relatives and guiding them through the department using the Care Flow EPR system.

The role requires working 12-hour shifts, including evenings, nights and weekends, within a busy Paediatric Emergency Department.

Responsibilities

• Greet and signpost patients and relatives at the Emergency Department entrance.
• Process patients using the Care Flow EPR System and coordinate with clinicians.
• L liaise with colleagues to ensure a smooth and timely flow of patients through the department.

Job description

Main area Women and Children's Grade Band 2 Contract Permanent Hours Part time - 33 hours per week (24/7 roster) Job ref 387-WC5540-MF-A

Employer Bristol NHS Foundation Trust Employer type NHS Site Bristol Royal Children's Hospital Town Bristol Salary £25,272 pa pro rata Salary period Yearly Closing 21/09/2026 23:59 Interview date 29/09/2026

Receptionist/Clerical Officer - Children's ED

Band 2

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1 st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Our job adverts may close as soon as sufficient applications have been received.

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Job overview

The post holder will work within the Bristol NHS Foundation Trust and be responsible for providing a welcoming and efficient service as the patient first point of contact with the Emergency Department. This will include greeting and signposting patients and relatives, processing patients using the Care Flow EPR System and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department.

The post holder will be required to work 12 hour shifts including evenings, nights, weekends