Radiology Administrator (Bank)

Nuffield Health; Woking; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Discounted gym membership

Holiday entitlement

Job summary

Nuffield Health Woking Hospital is seeking an Administrator to support a busy department on a bank, ad-hoc basis. The role requires experience in fast-paced administration, good IT skills, and a compassionate approach to patients.

You will handle calls, book radiology appointments, welcome patients, and coordinate with team members to keep the department running smoothly. The role is paid at £13.10 per hour, with holiday and pension benefits available.

Qualifications

• Experience of administration in a complex fast-paced environment.
• Strong call handling skills and empathy when dealing with patients.
• Excellent IT skills and proficiency with standard software.

Responsibilities

• Help people feel comfortable when they visit the department.
• Use empathy and customer service skills to build positive relationships.
• Answer the phone, handle enquiries and book radiology appointments.
• Greet patients in person and direct them to waiting or changing areas.
• Work closely with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets, and imaging reports promptly.

Skills

Administration experience

Call handling

IT skills

Tools

MS Office

Job description

Woking Hospital | Customer | Bank | Ad Hoc

£13.10 per hour, depending on experience

Nuffield Health is a charity dedicated to building a healthier nation, one day at a timeFrom award-winning hospitals and leisure facilities to community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As an Administrator, you'll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

As our Administrator, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book radiology appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions and send out imaging reports in a timely manner

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.