Radiology Admin Team Lead

NHS National Services Scotland; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

NHS Golden Jubilee is seeking a Radiology Admin Team Lead to oversee the day-to-day operations in the Radiology Booking Office. This role includes supervising staff, managing booking diaries, and ensuring exceptional customer service within a dynamic healthcare environment. The position can be offered on a fixed-term or secondment basis for 12 months, promoting flexible working options.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise a team of 25 staff in the Radiology Booking Office.
• Manage and coordinate radiology bookings from various Health Boards.
• Provide high-quality customer care and service.

Skills

Communication

Interpersonal Skills

Teamwork

Organizational Skills

Job description

The Golden Jubilee is Scotland’s flagship hospital for reducing patient waiting times. In addition, the hospital is also home to the West of Scotland Heart and Lung Centre and is a first-class facility for Orthopaedics.

The Radiology Department scans patients from several Health Boards within Scotland as part of reducing patient waiting times, with an emphasis on quick turnaround times.

As the Radiology Admin Team Lead, you will be responsible for the day-to-day supervision of a team of 25 staff working in the Radiology Booking Office and at our two reception desks.

Your remit will also include managing the radiology booking diaries. You will be responsible for sourcing and coordinating a large number of radiology referrals from Health Boards throughout Scotland. You will provide a high-quality service, with an emphasis on efficiency and customer care in a fast-paced working environment. You will need to demonstrate excellent communication and interpersonal skills, with the ability to work as part of a team.

Informal enquiries should be directed to Laura Miller.

This post is offered on a fixed-term or secondment basis for 12 months.

Certificate of Sponsorship

In line with the current UK Immigration Rules, this post may not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information can be found at www.gov.uk/browse/visas-immigration.

Applicants are encouraged to consider their options for visiting, working, studying, settling, or seeking asylum in the UK.

NHS Golden Jubilee is open to considering flexible working options for this role.

This vacancy may close early if a high volume of applications is received, so please apply early to avoid disappointment.

As a disability confident leader, we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support during any stage of the recruitment process, please refer to the job pack for more information.

NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organization and are proud of our diverse workforce.

Details on how to contact the Recruitment Service can be found within the Job Pack.