Property Claims Team Leader

Aston Charles; City of Edinburgh; Remote; GBP 40,000 - 50,000; Full time

Job summary

A cutting-edge Insurtech company is seeking a Property Claims Team Leader for a fully remote position in Edinburgh. This role involves managing a team dealing with both Commercial and Domestic Property losses and requires expertise in property claims and strong managerial skills. The successful candidate will benefit from a supportive work environment and various opportunities for professional growth.

Benefits

Support towards professional qualifications

Company benefits including a top-of-the-range Apple MacBook

Qualifications

• Solid experience in managing Property claims.
• Ability to thrive in a fast-paced environment.
• Willingness to contribute to projects and shared goals.

Responsibilities

• Manage a team of Property Claims Handlers dealing with varied caseloads.
• Training, development, and coaching of team members.
• Act as an escalation point for complaints and ensure compliance.

Skills

Managerial skills

Expertise in Property claims

Dynamic and adaptable

Job description

Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: North East & Scotland Town/City: Edinburgh Salary range: £40, 000 - £49, 999 Salary Description: Attractive salary plus benefits Posted: 03-Jun-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: JH-3122TL Job Views: 20

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Property Claims Team Leader. Here, you will be responsible for managing a team of Property Claims Handlers, each dealing with a varied caseload comprising both Commercial and Domestic Property losses. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be managing your own caseload, you will be a technical referral point for the team.

It is essential that you are an, “expert on all things Property claims.” You must also have solid managerial skills, and the ability to help a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.

You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company. With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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