Radiology Admin & Patient Care Coordinator

Nuffield Health Group; Cardiff; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Gym Membership

Financial Wellbeing

Cycle to Work Scheme

Online GP

Annual Leave

Nuffield Health Healthcare Plan

Job summary

Nuffield Health Cardiff and Vale Hospitals is recruiting a part-time Radiology Administrator on a bank contract to support our Radiology team at Cardiff Bay Clinic and Vale Hospital. The role covers General Radiography, Mammography, Ultrasound, MRI and CT, with duties spanning front-of-house and clinical paperwork.

The Radiology department welcomes patients, coordinates appointments, maintains diaries, and ensures smooth operation while upholding data protection.

Qualifications

• Experience in Healthcare administration or Radiology reception would be advantageous.
• Good IT and keyboard skills (NVQ level 2 in business administration desirable).
• Knowledge of clinical terminology is desirable.

Responsibilities

• Welcome patients in person and direct them to waiting areas.
• Use empathy and customer service to build relationships with patients, staff and Consultants.
• Put people at ease when they visit the department.
• Schedule radiology appointments, manage diaries and maintain databases with data protection in mind.
• Answer phones, process queries and handle enquiries.
• Prepare clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support clinical staff.
• Download and transfer images between hospitals.
• Distribute imaging reports to referring clinicians.

Skills

Communication

Organisational skills

Analytical skills

Empathy

Customer service

Education

NVQ level 2 in business administration

Tools

IT skills

Job description

Nuffield Health Cardiff and Vale Hospitals is recruiting a part-time Radiology Administrator on a bank contract to support our Radiology team at Cardiff Bay Clinic and Vale Hospital. The role covers General Radiography, Mammography, Ultrasound, MRI and CT, with duties spanning front-of-house and clinical paperwork.

The Radiology department welcomes patients, coordinates appointments, maintains diaries, and ensures smooth operation while upholding data protection.