Radiology Admin & Front Desk Officer – Flexible Hours

NHS Jobs; Gateshead; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

NHS Jobs in Gateshead is seeking an Admin & Clerical Officer for the Diagnostic Imaging service. You will handle a professional reception, book and adjust appointments, and maintain confidential patient records, supporting efficient patient journeys in a fast-paced hospital environment.

The Radiology Department operates 24 hours and requires flexibility across 8:00–20:00, five days a week on a rotating basis, including weekends. You will join a collaborative team ensuring timely imaging access.

Qualifications

• GCSEs including Maths and English are required.
• NVQ level 2 qualification or equivalent.
• Experience with Windows, Outlook, Word and Excel in a healthcare admin setting.

Responsibilities

• Provide reception and patient coordination across radiology areas.
• Arrange and reschedule inpatient and outpatient appointments.
• Maintain accurate, confidential patient records.
• Process image transfer requests and support offsite reporting.
• Perform general admin tasks and support service development.
• Contribute to Safecare activities and team workload management.

Skills

Good organisational skills

Good communication skills

Good telephone manner

Education

GCSE Maths and English

NVQ level 2 qualification

Tools

Windows

Microsoft Outlook

Microsoft Word

Microsoft Excel

RIS

PACS

PAS

Job description

NHS Jobs in Gateshead is seeking an Admin & Clerical Officer for the Diagnostic Imaging service. You will handle a professional reception, book and adjust appointments, and maintain confidential patient records, supporting efficient patient journeys in a fast-paced hospital environment.

The Radiology Department operates 24 hours and requires flexibility across 8:00–20:00, five days a week on a rotating basis, including weekends. You will join a collaborative team ensuring timely imaging access.