Radiology Admin & Patient Care Coordinator

Gateshead Health; Gateshead; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Gateshead Health NHS Foundation Trust invites applications for a Radiology Administration and Clerical Officer. You will provide essential administrative support across imaging services, including reception, appointments and records, to help ensure timely diagnosis and smooth patient journeys.

The Radiology Department runs a 24-hour service and operates 7 days a week, 8am–8pm. The role requires flexibility and teamwork within a busy environment where accuracy and patient care are paramount.

Qualifications

• GCSEs including Maths and English are required.
• NVQ Level 2 qualification is desirable.
• Recent experience with Radiology Systems (RIS & PACS) and Trust PAS is expected.

Responsibilities

• Provide professional reception across Main Radiology, MRI and Ultrasound areas.
• Book and manage inpatient and outpatient appointments and maximise cancellations.
• Maintain confidential patient records and ensure timely report distribution.

Skills

Organisation

Communication

Telephone manner

Teamwork

Attention to detail

Education

GCSEs including Maths and English

NVQ Level 2

Tools

RIS & PACS

PAS (PDS)

Microsoft Office

Job description

Gateshead Health NHS Foundation Trust invites applications for a Radiology Administration and Clerical Officer. You will provide essential administrative support across imaging services, including reception, appointments and records, to help ensure timely diagnosis and smooth patient journeys.

The Radiology Department runs a 24-hour service and operates 7 days a week, 8am–8pm. The role requires flexibility and teamwork within a busy environment where accuracy and patient care are paramount.