Quality Systems & Training Coordinator

DP World; West Midlands; On-site; GBP 28,000 - 42,000; Full time

Job summary

DP World Minworth is seeking a Quality System Administrator to support training coordination, process documentation and quality compliance. You will help ensure staff are trained effectively and that standards are maintained across the business.

You will work with stakeholders to drive operational excellence, perform audits, generate reports and maintain control of procedures, policies and work instructions in a fast-paced logistics environment.

Qualifications

• Experience coordinating training programmes and maintaining training records.
• Ability to interpret data, identify trends and provide clear reports and recommendations.
• Advanced MS Office skills (Excel, Word, PowerPoint, Visio).
• Experience supporting quality, compliance or operational excellence activities.
• Excellent organisational skills with multiple priorities and stakeholder collaboration.

Responsibilities

• Coordinate employee training activities and maintain accurate training records and matrices.
• Deliver training and guidance on process updates and improvements.
• Support development and continuous improvement of operational processes and procedures.
• Conduct process and training audits to ensure compliance with standards.
• Monitor training effectiveness through reporting and performance analysis.
• Produce management reports and data-driven insights.
• Maintain and control process documentation, policies and work instructions.
• Support audits by providing accurate documentation and compliance records.
• Promote health and safety and environmental standards across the organisation.
• Collaborate on continuous improvement projects across the business.

Skills

Training coordination

Data reporting

Analytical skills

Microsoft Office (Excel, Word, PowerPt

Visio

Quality/compliance

Stakeholder management

Organisational skills

Education

Degree or equivalent experience

Tools

Excel

Word

PowerPoint

Visio

Job description

DP World Minworth is seeking a Quality System Administrator to support training coordination, process documentation and quality compliance. You will help ensure staff are trained effectively and that standards are maintained across the business.

You will work with stakeholders to drive operational excellence, perform audits, generate reports and maintain control of procedures, policies and work instructions in a fast-paced logistics environment.