Quality Support Technician x 2

Caterpillar; Earl Shilton; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave + holidays

Contributory pension scheme

Share scheme

Private health and dental care plans

EV car lease

Job summary

Caterpillar has a long-standing commitment to safety, quality and continuous improvement. This role supports production teams in maintaining standards, spotting defects, and reporting issues to keep the line running smoothly.

A culture of teamwork and practical problem-solving is encouraged, with opportunities to grow technical knowledge and contribute to cross-functional improvement initiatives within a global leader.

Qualifications

• Attention to Detail: follow clear processes and spot defects accurately.
• Problem-Solving: comfortable working through issues and finding practical solutions.
• Clear communication to team members, suppliers, and other departments.
• Able to read engineering drawings and use basic computer tools like Excel/PowerPoint to log and report issues.

Responsibilities

• Following and encouraging safe working practices to help keep the work area safe and productive.
• Spotting and investigating defects using clear processes to make sure products meet quality standards.
• Reporting problems clearly to team leaders and suppliers so they can be sorted quickly.
• Working with others to share information and solve quality issues together.
• Using problem-solving skills to fix issues and help improve how things are done.
• Recording defects and tracking repairs using the computer system to make sure nothing gets missed.

Skills

Attention to Detail

Problem-Solving

Good Communication

Technical Understanding

Tools

Excel

PowerPoint

Job description

• Following and encouraging safe working practices to help keep the work area safe and productive.
• Spotting and investigating defects using clear processes to make sure products meet quality standards.
• Reporting problems clearly to team leaders and suppliers so they can be sorted quickly.
• Working with others to share information and solve quality issues together.
• Using problem-solving skills to fix issues and help improve how things are done.
• Recording defects and tracking repairs using the computer system to make sure nothing gets missed. Attention to Detail: Able to follow clear processes and spot defects accurately during production.
• Problem-Solving Skills: Comfortable working through issues and finding practical solutions to keep things moving.
• Good Communication: Can explain problems clearly to team members, suppliers, and other departments.
• Technical Understanding: Able to read engineering drawings and use basic computer tools like Excel and PowerPoint to log and report issues.

What You May Have:

• Able to support, guide, and coordinate the day-to-day activities of a small team to maintain quality standards and prioritise workload
• Understanding of hydraulic components and assemblies, with the ability to identify quality concerns and support effective resolution.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it., Caterpillar is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments - Construction Industries, Resource Industries, and Energy & Transportation - and providing financing and related services through our Financial Products segment. Careers at Caterpillar are limitless, we have opportunities in Engineering, Human Resources, Manufacturing, Marketing, Sales, Supply Chain and so much more. You can create the career you want. It's your time and talent, make it count., There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.

Caterpillar has a long-standing commitment to sustainability, one of our five Values in Action. It is part of who we are and what we do. We actively lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.

Benefits: 27 days annual leave plus Bank holidays - opportunity to buy and sell, Bonus, Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%, Contributory share scheme - Caterpillar will match 50% of the employee's contribution, optional flexible benefits including access to private health and dental care plans, EV car lease etc