Quality Operations Manager

ZipRecruiter; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading green technology company is seeking a qualified Compliance Manager in London to oversee quality management, compliance, and operational support. The ideal candidate will have strong communication skills in Mandarin and English, a relevant bachelor's degree, and at least 3 years of experience. This role requires a proactive individual adept at managing multiple tasks and working closely with senior leadership. Join a recognized innovator in renewable energy solutions and contribute to sustainable transformation.

Qualifications

• Fluency in Mandarin and English required.
• At least 3 years of relevant work experience in executive support or corporate affairs.
• Ability to work under pressure and handle multiple tasks.

Responsibilities

• Develop and supervise quality management systems and processes in the UK.
• Enhance operational efficiency and customer satisfaction.
• Lead compliance management and establish good compliance practices.

Skills

Communication

Organizational Skills

Time Management

Attention to Detail

Education

Bachelor’s degree or above in Business Administration, Management, Communications, or related fields

Tools

MS Office

Job description

Job Description

About Envision:

Envision Energy is a world-leading green technology company that provides renewable energy solutions for global enterprises, governments, and institutions. Encompassing three major business sectors - Smart Wind Turbines, Energy Storage, and Green Hydrogen Solutions, Envision Energy collaboratively constructs comprehensive solutions for energy transformation.

Envision Energy has received several accolades for its sustainability performance, including the EcoVadis Gold Medal and the CDP “A-List”. It was also recognized in Fortune's “Change the World” list and ranked among the top 10 smartest companies by the MIT Technology Review.

Today, Envision Energy leverages its global network of R&D and engineering centers across China, the United States, UK, France, Germany, Denmark, etc. to continuously lead global green technology development. Envision Energy joined the Science Based Targets initiative (SBTi) and committed to achieving the "Business Ambition for 1.5°C" in 2021. It has achieved carbon neutrality across its global operations by 2022 and will achieve carbon neutrality throughout its value chain by 2028.

Key responsibilities:

1. Quality Mechanism Management

1.1 Responsible for the construction, implementation and supervision of the quality management system and process mechanism in the UK, ensuring compliance with the standards of the company headquarters, and ensuring the overall high-quality operation of the UK through quantitative KPIs and performance inspections and audits.

1.2 Manage risk identification, resolution and rectification in the UK, organize investigations and analysis and promote major quality anomalies, regularly organize quality training and promotion, and enhance the quality awareness of UKal employees.

2. Operational support

2.1 Participate in the optimization and standardization of UK&l operational processes, assist in improving efficiency and customer satisfaction, especially the construction and adaptation of key processes such as LTC and IDS, and ensure efficient operation of processes by clarifying process owners and key control points

2.2 Support the establishment of quality systems for various departments of the UKal department, coordinate the quality communication mechanism between the headquarters and the UKal department, and between the UKal department and the representative office, and ensure information flow; promote the implementation and feedback loop of the headquarters' operational strategy in the UK

2.3 Monitor key operating indicators (KPIs), including operating indicators, COPQ, quality and EHS, etc.

3. Continuous improvement and optimization

3.1 Digital construction, through digital tools, AI and other applications, continuously improve the efficiency of various business modules in the UK and improve operational quality

3.2 Track the achievement of UKal quality and operational improvement goals, and review them regularly

4 Compliance management

Lead the compliance management in the UK, establish and implement the compliance system based on the overall requirements of the company, supervise the implementation results, strictly avoid the company's red line problems, and establish a good compliance atmosphere in the UK through publicity and training.

Qualification and expertise:

1. Proficiency: Fluency in Mandarin and English is typically required for communication and reporting.

2.Educational Background: Bachelor’s degree or above, preferably in Business Administration, Management, Communications, or related fields.

3: Work Experience: At least 3 years of relevant work experience, preferably in executive support, strategic coordination, or corporate affairs.

4:Professional Skills:

• Strong written and verbal communication skills in both Chinese and English

• Excellent organizational and time-management abilities

• High level of confidentiality, discretion, and professionalism

• Proficient in MS Office (Word, Excel, PowerPoint) and other administrative tools

5. Personal Qualities:

• Detail-oriented, proactive, and adaptable

• Strong sense of responsibility and team spirit

• Able to work under pressure and handle multiple tasks

6.Additional Requirements:

• Experience working directly with senior leadership is a plus

• Understanding of business operations and executive-level decision-making process