Commercial Operations Manager, Iron

MoonPay; London; Remote; GBP 50,000 - 80,000; Full time

Job summary

MoonPay is seeking a generalist operator to oversee business development and commercial initiatives within a growing startup environment. Responsibilities include managing partner integration efforts, driving key projects, and ensuring smooth operations across teams. Ideal candidates will possess strong project management skills and a background in banking or DeFi, with the ability to work flexibly and navigate ambiguity.

Benefits

Remote working and flexible hours

Competitive package

Hardware provided

Qualifications

• Experience in banking, DeFi, or Web3 is essential.
• Strong project management and execution skills.
• Startup experience in business operations or program management.

Responsibilities

• Own design and improvement of commercial processes.
• Manage inbound interest and advance deal conversations.
• Project manage high-priority commercial programs.

Skills

Project Management

Adaptability

Commercial Awareness

Execution Skills

Job description

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About us

We're building API-first stablecoin payment rails - simplifying and accelerating payments by connecting banks, payment platforms, stablecoin issuers, wallets, and exchanges, making money transfers faster and more efficient.

The Crux of the Role

We're looking for a generalist operator who can own high-priority business development and commercial initiatives. You'll support our partner integration efforts, manage inbound interest, and ensure our go-to-market engine runs smoothly. You'll also lead key cross-functional projects-working directly with the Head of Operations, CEO, and Product to bring new initiatives to life. This is a hands-on, execution-heavy role that combines commercial awareness with project management discipline. You should be someone who thrives on ambiguity, enjoys building from scratch, and can move fluidly between tactical work and strategic thinking.

- Given the nature of our product, experience in banking, DeFi, or Web3 is essential, along with a strong understanding of how these ecosystems function

- You should be highly adaptable, proactive, and comfortable navigating technical conversations.

Responsibilities

- Own the design and improvement of internal commercial processes across the partner lifecycle-from lead to go-live to expansion

- Manage and qualify inbound interest

- Support and advance deal conversations

- Keep the commercial pipeline organized and moving-owning next steps, follow-ups, and coordination

- Build light-touch internal processes around BD, referrals, and commercial comms

- Project manage high-priority commercial programs, such as new corridor launches, strategic partnerships, or pricing changes

- Own the planning, stakeholder alignment, and end-to-end delivery of key external-facing workstreams

- Identify and fill gaps in how we run commercial execution-whether it's improving communication, tightening timelines, or driving accountability

- Work closely with Product Ops, Compliance, Engineering, and Legal to make sure our commercial initiatives land cleanly

- Step in wherever momentum is needed to unblock or accelerate high-value projects

About You

- Previous startup experience and within high-growth environments, ideally in business operations, partnerships, program management, and strategic programs

- Strong project management and execution skills-you're structured, persistent, and outcome-oriented

- Experience in banking, DeFi, or general payments

- Ability to manage technical conversations, even if you're not an engineer yourself

- Hands-on, execution-driven mindset - you get things done without waiting for perfect processes

- Ability to push teams forward, challenge assumptions, and navigate ambiguity

- Comfortable working cross-functionally with engineering, product, and customer-facing teams

Offer

Remote working and flexible hours.

Competitive package.

Hardware.