Quality Officer

University of Southampton; Ipswich; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

8 bank holidays

Birthday leave

Flexible working

Pension scheme (USS)

Staff discounts Ipswich

Cycle to Work

Employee Assistance Programme

Job summary

University of Southampton is seeking a Quality Officer to join the Quality Assurance Team in Registry Services. You will contribute to the ongoing oversight of courses and curriculum, support compliance, and assist with the Curriculum Management system as part of Student360.

You will have a higher education qualification and experience in a high-level administrative role, with strong attention to detail. The role involves coordinating committees and liaising with external stakeholders in Ipswich.

Qualifications

• Higher education qualification (or equivalent experience).
• Experience in a high-level administrative role delivering high-quality outputs with excellent attention to detail.
• Experience using Microsoft Office and ability to work with colleagues at all levels.

Responsibilities

• Review and update core course information to ensure accuracy of published information.
• Collate and audit student handbooks, ensuring information is complete and aligned with University requirements.
• Support course validation and reapproval processes, including arranging events and liaising with external stakeholders.
• Maintain the University’s module catalogue.
• Liaise with External Examiners regarding their appointments with the University.
• Support the smooth running of University committees and working groups.

Skills

Administrative experience

Attention to detail

Stakeholder communication

Education

Higher education qualification or equivalent experience

Tools

Microsoft Office

Job description

Job Title: Quality Officer

Hours of work:37 hours

FTE:1.0 FTE

Band: Band 4

Full time Equivalent (FTE) Salary: £33,662 to £37,369 (FTE)

Actual Salary (part time): Not applicable

Tenure:Fixed term until May 2027

About the Post

As Quality Officer, you will work within the University's Quality Assurance Team, contributing to the ongoing oversight of courses and curriculum, supporting the University’s compliance needs, and providing advice and guidance to stakeholders. You will also work alongside colleagues to support the development and delivery of a new Curriculum Management system as part of Student360, which will see the replacement and upgrade of a number of core systems to improve the experience of key stakeholders.

Key Responsibilities

• Review and update core course information to ensure accuracy of published information
• Collate and audit student handbooks, ensuring information is complete, accurate and aligned with University requirements
• Support course validation and reapproval processes, including arranging and servicing events, liaising with external stakeholders, and maintaining documentation
• Maintain the University’s module catalogue
• Liaise with External Examiners regarding their appointments with the University
• Support the smooth running of University committees and working groups

About the Team

You will join the Quality Assurance team within Registry Services, working closely with academic and professional service colleagues to ensure quality processes operate effectively and that course information remains accurate and up to date.

About You

You will have a higher education qualification (or equivalent experience) and experience in a high-level administrative role delivering high-quality outputs with excellent attention to detail. You will be confident using Microsoft Office, able to work on your own initiative, and comfortable working with colleagues at all levels.

Experience or understanding of UK Higher Education and/or quality assurance practices would be an advantage, as well as the ability to take accurate minutes.

Benefits

• Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days.
• Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions.
• Flexible working, including family friendly policies.
• Competitive workplace pension scheme (USS) - with an employer contribution rate of 14.5%, tax relief on contributions and life cover.
• Staff discounts at a number of local amenitiesin Ipswich.
• Discounted membership at Adastral Park Leisure and Sports
• Access to a range of high-quality learning and development opportunities
• Discountedrates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions.
• Cycle to Work scheme.
• Electric vehicle salary sacrifice.
• Employee Assistance Programme (EAP).
• Staff recognition annual awards.

Closing Date: Thursday 26 November 2026

Interviews: Week commencing 7 December 2026

For an informal discussion about the role, please contact: Alison McQuin ([e-mail])

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