Quality Manager, Healthcare Compliance & QMS (Hybrid)

TFP Fertility Group; Maidenhead; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

27 days holiday + bank holidays (pro R

Job summary

TFP Thames Valley Fertility in Maidenhead is seeking a proactive Quality Manager to lead and maintain the Healthcare Quality Management System (QMS) across the TVF site and satellites.

You will ensure compliance with HFEA and other regulators, manage incidents, audits and complaints, and drive continual improvement as part of the TFP Simply management team and the wider Quality group. Flexible, hybrid working with home days available.

Qualifications

• Degree or equivalent post graduate diploma and/or experience in healthcare management.
• Recognised management qualification and/or healthcare experience.
• Experience using and managing Quality Management Systems and Risk Management processes, including risk assessment and incident investigation.
• Capability to conduct audits and prepare for audit.

Responsibilities

• Establishing and maintaining quality, risk and governance strategies within the clinic and its satellites.
• Maintaining the HFEA licence.
• Developing and monitoring the quality policy, quality objectives and quality indicators.
• Internal and external auditing, user satisfaction and complaints management.
• Incident management: investigation, corrective and preventative actions.
• Training, communicating, monitoring and motivating staff to support the QMS.
• Collaborating with Group level quality projects.

Skills

Quality management

Risk management

Auditing

Project management

Policy development

Complaint handling

Clinical governance

Education

Degree or equivalent post graduate diploma

Recognised management qualification

Tools

QMS software

Document control

Job description

TFP Thames Valley Fertility in Maidenhead is seeking a proactive Quality Manager to lead and maintain the Healthcare Quality Management System (QMS) across the TVF site and satellites.

You will ensure compliance with HFEA and other regulators, manage incidents, audits and complaints, and drive continual improvement as part of the TFP Simply management team and the wider Quality group. Flexible, hybrid working with home days available.