Quality Manager

Owen Daniels; Worcester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Salary on offer: £55k–£75k

Job summary

Owen Daniels, based in Worcester, is seeking an experienced Quality Manager to lead the quality function within a well‑established manufacturing business. You will develop and implement the quality strategy while remaining hands‑on with day‑to‑day management.

The role requires a strong manufacturing or engineering background, proven experience managing a quality team, and a track record of developing QMS, driving CI and ensuring high standards across the business.

Qualifications

• Strong background in manufacturing/engineering environment.
• Proven experience managing a Quality team.
• Experience developing and implementing QMS.
• Track record of driving continuous improvement and maintaining high standards.

Responsibilities

• Develop, implement and maintain the Quality strategy.
• Lead and develop the Quality team with clear direction.
• Own the QMS and ensure it is effective and compliant.
• Drive culture of continuous improvement and operational excellence.
• Manage internal and external audits and corrective actions.
• Monitor Quality KPIs and identify improvement opportunities.
• Lead investigations into non-conformances and customer issues.
• Collaborate with Production, Engineering and Operations to improve processes.
• Support manufacturing processes, procedures and standards.
• Ensure compliance with customer, regulatory and business requirements.

Skills

Quality leadership

Audits

Continuous improvement

Root cause analysis

Education

ISO 9001 qualifications

Tools

QMS

Job description

Owen Daniels are currently recruiting for an experienced Quality Manager to join a well-established and highly respected manufacturing business based in Worcester.

This is a key leadership position within the organisation, responsible for developing and implementing the overall Quality strategy, while also remaining hands‑on with the day‑to‑day management and continuous improvement of the Quality function.

The successful candidate will have a strong background within a manufacturing or engineering environment, with proven experience managing a Quality team, developing Quality Management Systems (QMS), driving continuous improvement and ensuring consistently high standards across the business.

This is an excellent opportunity for an experienced Quality professional who enjoys combining strategic leadership with hands‑on Quality management.

Key Responsibilities

• Develop, implement and maintain the company's overall Quality strategy in line with business objectives.
• Lead, manage and develop the Quality team, providing clear direction, support and accountability.
• Take ownership of the Quality Management System (QMS) and ensure it remains effective, compliant and continually improved.
• Drive a strong culture of continuous improvement, quality ownership and operational excellence.
• Manage internal and external audits, ensuring appropriate corrective and preventative actions are implemented.
• Monitor and improve Quality KPIs, identifying trends and opportunities for improvement.
• Lead investigations into non-conformances, customer complaints and quality issues, implementing effective root cause analysis and corrective actions.
• Work closely with Production, Engineering, Operations and other departments to improve processes and reduce quality-related issues.
• Support the introduction and improvement of manufacturing processes, procedures and standards.
• Ensure products and processes meet customer, regulatory and business requirements.
• Develop and maintain Quality procedures, documentation and standards.
• Provide hands‑on support and guidance on Quality issues across the manufacturing operation.
• Promote best practice methodologies including root cause analysis, corrective actions and continuous improvement.
• Prepare and present Quality performance information to senior management.
• Ensure the business remains prepared for customer, supplier and certification audits.

About You

We are looking for a proactive and commercially aware Quality Manager who can operate confidently at both strategic and operational levels.

Relevant experience with ISO 9001 and formal Quality qualifications would be advantageous.

What's on Offer?

• Salary of £55,000 – £75,000, depending on experience.
• A senior position with genuine responsibility for the Quality function.
• The opportunity to shape and develop the company's Quality strategy.
• The chance to lead and develop an established Quality team.
• A hands‑on role within a technically focused manufacturing environment.
• Long-term career development within a successful and established business.