Quality Manager

Trinity Personnel Ltd; West Bromwich; On-site; GBP 55,000 - 75,000; Full time

Job summary

Trinity Personnel Ltd is seeking a Quality Manager to lead the development and performance of our quality systems within a manufacturing environment. You will ensure products meet customer, legal and internal requirements while driving improvements across the business.

The role focuses on maintaining ISO 9001, coordinating audits and corrective actions, and collaborating with production and suppliers to uphold high quality standards. Metallurgical knowledge is advantageous.

Qualifications

• Proven experience leading quality management in manufacturing
• Strong knowledge of ISO 9001 and quality systems
• Experience driving audits, corrective actions and continuous improvement
• Ability to work with production, purchasing, customers and senior management
• Metallurgical knowledge is advantageous

Responsibilities

• Maintain and improve the ISO 9001 Quality Management System
• Drive quality performance and continuous improvement across the business
• Ensure compliance with standards, legislation and customer requirements
• Collaborate with Production to maintain product quality
• Manage quality requirements with external suppliers
• Liaise with customers on quality issues and corrective actions
• Monitor quality performance and produce management reports
• Oversee incoming, in-process and final product inspections
• Develop and maintain quality procedures and documentation
• Develop and lead the Quality team
• Support ISO 45001 and ISO 14001 implementation and health & safety system

Skills

Quality management

Continuous improvement

Audits

Problem-solving

Communication

Job description

This is a key position within the organisation, reporting directly to the Board of Directors and taking responsibility for the continued development and performance of the company’s quality systems.

The Role

As Quality Manager, you will be responsible for ensuring products meet customer, legal and internal requirements, whilst driving quality improvement and maintaining robust management systems across the business.

Key responsibilities will include:

• Managing and maintaining the ISO 9001 Quality Management System
• Driving continuous improvement and quality performance across the business
• Ensuring compliance with relevant standards, legislation and customer requirements
• Working closely with Production to maintain and improve product quality
• Managing quality requirements with external suppliers
• Liaising with customers regarding quality issues and corrective actions
• Monitoring quality performance and producing management reports
• Managing incoming, in-process and final product inspection processes
• Developing and maintaining quality procedures and documentation
• Managing and developing the Quality team
• Supporting the implementation of ISO 45001 (Health & Safety) and ISO 14001 (Environmental Management)
• Managing the company’s existing Health & Safety system
• Working collaboratively with different departments to improve quality standards and processes

About You

The successful candidate will ideally have:

• Previous experience in a Quality Manager / Senior Quality position within a manufacturing environment
• Strong knowledge of ISO 9001
• Experience managing and improving Quality Management Systems
• A good understanding of corrective actions, audits, inspections and continuous improvement
• Strong communication and problem-solving skills
• The ability to work effectively with production, purchasing, customers and senior management
• Experience managing or developing a quality function

Metallurgical knowledge would be advantageous, although not essential.

• This is an excellent opportunity for an experienced Quality professional to take ownership of quality within an established manufacturing business and play a key role in its continued development.