Quality Manager

Chartwells Independent; St Albans; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Quality Manager to lead the Quality department at their St Albans site. This pivotal role involves ensuring the safe and legal production of high-quality products, implementing food safety standards, and fostering a culture of quality and hygiene. You will be responsible for managing third-party audits, developing HACCP systems, and collaborating with various departments to elevate site standards. If you are a detail-oriented leader with a passion for food safety and quality, this is an exciting opportunity to make a significant impact in a dynamic environment.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access

Exclusive travel discounts

Discounts on grocery shopping

Cinema ticket discounts

Cash rewards for spending

Free wellness and exercise classes

Discount sharing with friends and family

Qualifications

• Strong communication skills and ability to lead a team effectively.
• Knowledge of food safety standards and quality management.

Responsibilities

• Lead and develop the Quality department ensuring compliance with standards.
• Monitor and improve factory hygiene and quality standards.

Skills

Communication Skills

Detail-oriented

Problem-solving

Leadership

Flexibility

Self-motivation

Ability to work under pressure

Education

Food Science / Technology Qualification

Tools

HACCP System

Food Safety Quality Management System

Job description

Quality Manager - Cuisine Centre - St Albans

Competitive Salary

The purpose of this role is to lead, manage and develop the Quality department. To ensure the site's processes and procedures are maintained allowing for the safe and legal production of products produced to the correct quality standards and in line with customer specifications.

Key Accountabilities:

Reporting to the Technical Manager, responsibilities for the role will include:

1. Assisting the factory in the preparation and delivery of successful Third-party audits (BRCGS), resolving any issues identified.
2. Ensuring the Food Safety Quality Management System is fully implemented within the factory.
3. Monitoring and improving factory standards with regards to GMP and Hygiene.
4. Continuously working to improve factory standards and finished product quality.
5. Dealing with day-to-day quality issues, conducting investigations on Out of Spec Process / Procedures, and managing the root causes of issues identified to reduce them in line with technical KPIs.
6. Collaboratively working with other departments to continually raise site standards.
7. Championing the Food Safety Culture and a Quality Focus in the factory.
8. Improving site hygiene through training, cleaning method challenges, post clean inspections, and sign-offs.
9. Leading the site HACCP team and developing a HACCP system with clearly defined quality controls for all areas and ensuring that process verifications and validations are being conducted for relevant site processes.
10. Ensuring line QAs and other operations staff are effective within their areas, developing their competencies through training and mentoring.
11. Working closely with the Production Team to ensure FG are produced to the required site specification.
12. Reviewing and counter-checking pack labels prior to launch to ensure they are accurate and compliant with legislation requirements.
13. Stepping up in Technical Manager's absence to lead the Technical & Quality Department.

Person Specification:

1. A good communicator, able to liaise confidently with management/customers and engage, motivate, and develop team members.
2. Ability to manage issues and raise concerns in a timely manner.
3. High standards of personal hygiene.
4. Basic mathematical skills.
5. Able to work flexibly in line with business requirements including attending off-site meetings.
6. Self-motivated.

Desirable:

1. Food Science / Technology Qualification.
2. Knowledgeable in Food Manufacturing Hygiene and Safety Standards.
3. Knowledge of BRCGS Food Safety Standard.
4. Knowledge and experience of Good Manufacturing Standards.
5. Knowledge of Food Safety Microbiology.

Skills and Attributes:

1. Can accurately follow instructions.
2. Leads by example.
3. Detail-oriented and forward-thinking.
4. Having a ‘can do’ attitude.
5. Highly motivated and focused.
6. Can work under pressure.
7. Willing to work evenings and weekends if required.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme.
• Grow your career with our Career Pathways and MyLearning programmes.
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
• Up to 44% off cinema tickets to enjoy your favourite blockbuster.
• Receive cash rewards every time you spend and use them on a wide range of brands.
• Unwind with us with free wellness, mindfulness and exercise classes.
• You can share all discounts and offers with your friends and families.