Quality Manager

TN United Kingdom; Scunthorpe; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Quality Manager to lead their Quality Department in Scunthorpe. This role involves managing quality metrics, coordinating audits, and developing a robust Quality Management System aligned with customer requirements. The ideal candidate will possess proven managerial experience, particularly in automotive or FMCG environments, and will have a strong problem-solving mindset. This position offers a competitive salary, a supportive work environment, and opportunities for professional growth within a dynamic team. Join an organization committed to quality excellence and continuous improvement.

Benefits

Company Holiday Pay

Training Opportunities

Early Finish on Fridays

Qualifications

• Experience in a Quality role within automotive or FMCG.
• Strong leadership and team development skills.

Responsibilities

• Lead the Quality Department and manage quality concerns.
• Coordinate site audits and maintain customer relations.

Skills

Managerial Experience

Problem-Solving Skills

Communication Skills

Microsoft Office

Influencing and Persuasive Style

Education

O Level / GCSE

Engineering Degree

Tools

Quality Management Systems

Job description

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Artifex Interior Systems is pleased to confirm the following opportunity within our business:

Quality Manager

Main purpose of the job
To be the site representative for all Quality aspects, leading and developing the department in terms of quality and business needs; in conjunction with customer-specific requirements and business objectives in a continuous improvement cycle.

Main missions and results

1. Management, development, and appraisal of the Quality Department on-site and off-site (for those based at customers' sites), developing a team structure to support the needs of the business.
2. Management and coordination of day-to-day quality concerns at the customer, supplier, and on-site throughout all areas of supply and production.
3. Communication and reporting (on a dotted line basis) to Corporate Quality Management UK / Europe to develop uniform methods and practices throughout all locations.
4. Development and implementation of the site Quality Management System within the framework of GDS, Customer Specific Requirements, and IATF 16949.
5. Responsibility for coordinating all site audits, including IATF, CCC, and others as required.
6. Management and development of customer relations, with regular communication and meetings. Proactive activity on all perceived quality and systemic issues.
7. Ensuring all corporate business tools are utilized to monitor and improve performance in parallel with customer reporting systems, where applicable.
8. Management of quality metrics through corporate reporting systems and other internal systems related to quality.
9. Regularly reviewing customer quality portals to assess quality scores and challenges.
10. Promoting and driving problem solving within the site, utilizing proven methodologies to implement, verify, and validate permanent solutions, and driving improvement with new products through lessons learned.
11. Ensuring all relevant internal audits are performed, results reported, and actions taken to achieve operational excellence.
12. Reporting quality-related KPIs daily, weekly, and monthly.
13. Providing PPAP support to the Technical department.
14. Developing and maintaining a succession plan for all roles within the department.

Budgetary responsibilities

Full budgetary responsibility for the Quality Department, including staffing, equipment, and service contracts.

Number of direct reports

• Quality Engineers (both on-site and customer-based)
• Quality Systems Engineer
• Measurement team
• Trackside Representatives
• Quality Coordinators (shift-based)
• Quality Gate Operators (shift-based)

Preferred skills and experience

• Educated to a minimum of O Level / GCSE grade “B”.
• Proven managerial experience in a Quality role, ideally within an automotive environment, or in a challenging FMCG environment.
• Influencing and persuasive style.
• “Can Do” attitude with problem-solving skills.
• Excellent motivator, self-starting with an enthusiastic approach.
• Computer literate with Microsoft packages.
• Excellent communication skills at all levels and ability to build good working relationships with key stakeholders.
• Excellent presentation skills.
• Preferred: Member of Chartered Quality Institute.
• Engineering degree in a technical discipline with relevant experience in a similar role.

What you'll get

A competitive salary plus company holiday pay. Working hours are 37.5 per week on days, with an early finish on Fridays. Training will be provided to the right candidate, with opportunities to join an expanding site. Note that the position requires being on-site five days a week.

Artifex is an equal opportunity employer committed to diversity, eliminating discrimination, and creating an inclusive environment where all employees are respected and can give their best.